Water Damage Emergency Team

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This company has a good webpage but doesn't stand behind their own words. I made an appointment to get my carpets cleaned, removed everything from the rooms the night before and waited for someone to show up for the cleaning... still waiting, no phone call to say their not coming or an appoligy for a no show .... Still waiting

We were stupid and decided to use this company to just do simple water damage on our sheetrock on our ceiling and walls. NOT a good idea. They were given 3 tries to get it right. The first try was so comical, I was laughing through the tears. Our insurance agent saw the final attempt and told us to move on from this company. Despite the official looking white tee shirts they wear, well it's been tree weeks and we are on to another company and have happily dismissed Steambay. They still have some of the hardware for our bed when they moved it. It should be noted, our terrific hardwood floor guy has completed his job, and the tile has been done weeks ago. We are still living in the living room thanks to Steambay.