Special Transportation Service, operated by Charlotte Area Transit System, serves citizens with special needs. It provides door-to-door transit services within Charlotte limits, including the towns of Matthews and Pineville, for individuals with disabilities certified as eligible according to the Americans with Disabilities Act. The Special Transportation Service fleet is equipped with ramps and electric lifts to accommodate wheelchairs and scooters. The authority also offers other various services, such as student and senior services, accessible, park and ride and tourist services. It also provides information about the schedules, routes, bike rack and safety and security of residents. Special Transportation Service operates from Charlotte, N.C.
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anonymous

02/23/2015

Provided by Superpages

I have been disabled for 75% of my life. As I can not longer drive, i have depended in the STS for ADA in 3 other cities. In comparison to the other cities, CATS leaves a lot to desire. Drivers do not respect you when you request as not to be assisted, when you schedule your ride ahead of time, make sure that you check your previously scheduled ride about 1 hour before your expected pick up time because chances are that CATS changed your previously reserved time without notifying you.

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Regular Hours
Mon - Fri:
Sat - Sun:
Extra Phones

Fax: 704-336-5119

AKA

City County Government Special Transportation

Category
City, Village & Township Government
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