Snap Towing

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OPEN NOW - Closes at 5:00pm

Hung up --on me. Said I was being difficult because I questioned them about a couple of things. They don't need my business a five mile tow for $96.00 is highway robbery

Me and my fiancé took a camping trip recently to Lake Mead where we got stuck in some loose sand on the side of the road. We tried to push the car out..had some help from several passerby's, with no luck and after about 20 minutes realized we needed a tow truck. I called the Lake Mead park service and they recommended Snap Towing. I called immediately and was told a driver was on the way. After an hour of not hearing anything and starting to worry about our dogs overheating we called back only to be told the driver is looking at the map now to see if they could come get us. They told us they would call us back, after a half hour of still no word and the temperature reaching 100 degrees, we called again. This time the customer service rep, Laylani, gave us attitude and told us the truck would not be able to pull us out of the loose sand. So nearly 2 hours was spent in the extreme heat just to hear that we could not be helped. Luckily we called us a tow service that was able to get to us in 45 minutes and he said it was one of the easier tows he's done lately and couldn't understand why another tow company wouldn't agree to help us. My only conclusion is that they simply didn't want to. p.s if you need a tow company in Las Vegas I would recommend Walker towing