02/24/2020Provided by YP.com
Our furnace had stopped working, and we found this company through google. We were surprised to get same day diagnostics. I stood by while their technician looked at my system. He opened the main panel, and removed a cover for the circuit board. Once inside he did a reading that showed no power where he said there should. He was unable to locate the serial number for the unit, and could not start the system. I was informed it would be best to replace the system. He spent more time on the phone than he did with my system.
We decided to get a second opinion the same day. The second company came out, explained that the spot the previous tech checked shouldn't have power while the valve was shut. He proceeded to start my system (to my surprise), opened the top of the system, and found 2 holes in the heat exchange. He also pulled the fan blades out to look at the other side of the system. Same end recommendation, replace the system was the best way to go. He shut the gas off in the end, informing me it was a health/safety issue.
Michael & Son misdiagnosed my system, didn't do a complete diagnostic, and missed something that could have cause harm to my family, or even killed them. I called the call center to voice my concerns, they told me I would get a call in 48 hours from the technician. After that I went to their webpage to contact them, where I was told I would receive a callback shortly. Michael and son has still not gotten back to me, something other companies had told me would happen.
I recommend steering clear of this company.
03/28/2019Provided by YP.com
This is a great company very friendly treat you with respect . james orosz is the best .highly recommend this company. great service great prices great work.
04/15/2018Provided by YP.com
YP has given me the wrong company to write a review on. I have never done business with this company. I am now not able to delete My review and I do not want to delete the stars and give them any bad marks, the might be just fine.
02/13/2018Provided by YP.com
They have been servicing my home for several years now and always have done a super job for a fair price.
12/20/2017Provided by YP.com
Very good ppl to deal with I would call them again they very knowledgeable and courthouses they used kind words to explain everything to me.
12/07/2017Provided by YPmobile
Great service! Highly Recommended! Tommy & Crew were very professional & prompt!
08/18/2017Provided by YP.com
Our central air quit working at around 9pm Wed. night 8-16-17 we called Jansen's, I was at work till 10pm when I got home they were there working on it and fixed it my wife and I thank Dave very much he got it going. Thanks again to Dave and Jansen's...
08/19/2015Provided by YPmobile
I hired service experts to do the rough plumbing in my new bathroom. Within a week the new pipes were leaking and after 4 tries to install the shower pan it was still wrong and would rock and bounce.
06/25/2015Provided by YP.com
they can not even figure out where they are, they sent me to two different places and no one has a clue as to where they were calling from, it is a JOKE. i said ok time to find a real place.
02/11/2015Provided by YP.com
Called twice, got sent around the computer voice program and then got disconnected. After 2 of these, I decided to leave it and just call a local business, with a real person answering my call.
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- Heating Repair & Service, Air Conditioning Repair & Service, Electric & Gas Furnace Repair Service, Furnace Sales & Expert Installation, Furnace Maintenance, Air Handlers, Heat Pump Repair Service, Heat Pump Sales & Installation, Heat Pumps, Mini-Split Systems, Packaged Systems, Oil Furnace Repairs, Boilers Repairs, Furnace Replacement, Garage Heaters, Air Conditioning Sales & Expert Installation, Air Conditioning Maintenance, Solar Air Conditioning, Air Conditioning Replacement, Energy Efficient Equipment, Air Filtration Systems, Air Cleaners & Purifiers, HEPA Filters, Media Air Cleaners, Electronic Air Cleaners, Germicidal UV Light Systems, Indoor Air Quality, Humidifiers, Dehumidifiers, Duct Cleaning, Heat Recovery Ventilators, Energy Recovery Ventilators, Commercial HVAC Repair, Plumbing Repair, Tank & Tankless Water Heaters, Leak Detection/Repair, Drain Cleaning, Faucet and Pipe Repair/Replacement, Drainpipe Replacement, Food Waste Disposer Replacement, Water Heater Repair/Replacement, Water Softener Installation, Gas Pipe Repair, Sump Pump Installation, Well Pump and Tanks
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