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Reviews

C
chuck_1

04/18/2009

Provided by YP.com
Phone etiquette

After spending close to a half hour trying to get through, made it at 4:30 on a Saturday afternoon. The response - not a "Sears Parts, this is Joe or Andrea, how can I help you", but a "Sears, were closed, call back at 10 o'clock on Monday." I then mentioned that I just wanted to see if they had some parts in stock, the response remained, call back on Monday, then I was hung up on. I guess having hours to 5 p.m. means only working until 4:30, if that.



I will try again on Monday, and there may be more that follows this review.



First impression, definitely lacking customer service skills

More Business Info

SEARS Air Duct, Dryer Vent & Hvac Cleaning In Los Angeles

Hours
Regular Hours
Mon - Sun:
Accreditation

SEARS Professional Carpet & Upholstery Cleaners

Categories
Carpet & Rug Repair, Carpet & Rug Cleaners, Carpet & Rug Cleaners-Water Extraction, Rugs
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