Reno Poop911

Write a Review877-766-7911

Don't waste your time with this company. We hired them to come out twice a week for clean up because we have 3 large dogs. At first they were consistent then I noticed my credit card was being charged every week but the poop just kept piling up. If it wasn't for my security cameras I would have never been able to find out what was really going on. The lady that was supposed to be cleaning up was showing up twice a week but not to clean up dog poop, instead she was going to the neighbors house, who is a heroine addict and spending almost an hour at her house. And never even entered our yard. I was charged 35 bucks a week for almost 2 months before I figured it out. When I brought this up to the manager or owner of the company they told me they would issue a refund and send someone else out. I told them don't bother just give me a refund and we'll leave it at that. It tookeeps almost 8 weeks to receive a refund and when I did it wasn't even for the amount owed. Steer clear of these guys.

liked them at frist our pick up day was tuesday then she started coming on wednessday then when ever she felt like it the frist chaged weekly then started over charging us when the girl did show tried calling to get it fixed and no one seemed to be able to help us