North County Towing

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OPEN NOW - Closes at 6:00pm

Had our truck towed and these people stole all of our gear and to top it off they wouldn't even speak to us. Do not use this tow company!

I have to admit that North county towing has the WORST customer service that I have EVER encountered! Our car was stolen and when found by the police was towed to the North county establishment. When calling for directions I was given an incorrect address number but the correct street name. I called again and asked for a landmark or something to identify the building, and I was finally given the correct house number. Still unable to find it my husband called and got the same woman with the same horrible attitude!! Finally after driving the entire smokey point blvd. and ending up at hwy 530 I decided to call again. Now the establishment is closed and wants to charge us 125.00 to View our car! Seriously! I then explain the the lady that we have been looking for their place of business for over an hour and she rudely yells, You should have called then! I then tell her that I did, in fact, call twice and my husband called once. Then she proceded to call me a liar and say that we did not call because she would have taken the call! Are you kidding me? What would be the purpose of lying?? After letting her know that I would not be arguing about this with her, and that I definitely remember talking to her because she was just as rude then as she was now; I asked her for specific directions so that my husband and I can find it so that we could be there on time tomorrow. I have never been treated so poorly and been spoken to in such a manner! I was the polite one and we are the victims here!! Our car was stolen! I would NOT recommend this place at all. I honestly do not know how they stay in business. I cannot express in words how poorly we were treated and how unprofessional this establishment is!