Move On Demand

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Do yourself a favor, AVOID AT ALL COSTS and go with a reputable company, its always best to check other sources (not only angies lists)



Did business with Arthur Yale and Move on Demand because he seemed like a nice guy (when he wanted my money). We got quoted a $350 so we decided to go with this company. At the end of the day it costs us $900 (yes, almost 3 times the price we were quoted at) and a broken 65" Smart TV (Value of around $1200). When I contacted Arthur about the TV he promised to call back and of course he never did.



We paid $150 for extra insurance and when I mentioned this to Arthur in our initial phone call he said "what else can we break because my deductible is $1000", as soon as I heard this from him I know it was going to be a problem.



I repeatedly called and emailed him for (after almost 10 days) him to pick up the phone and start yelling at me. It is so shameful to have the president of a company talk to you in a non-professional manner, hang up the phone numerous times and use curse words and insults at a customer. He used excuses like "your a liar", "what do you expect, you wanted a deal", "not my problem anymore", "ill think about it and call you back some day".





The treatment that Arthur gave us when we was trying to "sell his service" was great but as soon as he had the money in his pocket the treatment that myself and my wife received was shameful. DO yourself a favor, AVOID AT ALL COSTS and go with a reputable company