Jensen Movers & Storage Inc

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CLOSED NOW - Opens at 9:00am

Stay as far away from this company as you can!
They start out nice enough. Nick comes to your home, walks through, tells you how long he's been doing this, and how good he is at estimating. He will also make other promises to you, but I'll get into that later.
Here is where it begins though. Nick, isn't that good at estimating, and it's going to cost much more than you were told. I didn't really have a problem with that, because we had a lot of nice things, and I wanted to get it it moved. That, they did. The final bill was a few thousand more than quoted, but it is what it is. Insurance. They quote you a price to insure your things. Now, I lived in a million dollar home with everything they moved for us. My homeowners insurance was about $2000 dollars a year for the home and all my contents. Their quote was for $1400 dollars. Ok, I'll take it, even though my new homes insurance covers me while my things are in Jensen storage facility. It's $1400 dollars insurance to move it to their facility, then $1400 dollars a month, for a yearly total of $18,200 dollars. Wow! I call the office about this, after they start charging me for this. Remember, I used to pay $2000 dollars a year to insure this furniture, including my home for $1,250,000. I get a girl on the phone, Megan Bowman, who immediatly lets me know, she loves her job! And, her job..........being a See U Next T.............manager. In disbelief, I can't believe I'm talking to the same company, but I quickly realize......she's for real. The red headed step child no one likes. She gets the call all the time, and is fully prepared for it, because I believe they work in harmony on it. Nick tells you a price, but doesn't say, that's a month only......after all, if he did, no one would fall for the trap. She knows it's coming, but by the time you realize itif you didn't read the fine print, it's too late. They got you. She agrees to cancel my insurance at that point going forward, but not refunding the premiums they have already charged. Read the fine print she tells me! Oh, OK. She is right, I should have, but when they said insurance was $1400 dollars, who in their right mind would believe that was for a month only, plus the same charge for every day on moving.
I bite the bullet, and move on. We were also told by Nick that the longer we stored, the more money we would save, as he could offer free months storage after paying for 6 months. Then a free month, then pay for 6 months, then a free month......etc, you get it. He wrote that on the contract...........sort of. He wrote, first months storage free, then 6 months paid, then free........ I should of had him spell it all the way out in writing. When a year in storage passed, and I thought I was entitled to a free month again, I got...........You guesssed it, Megan Bowman again, who already knows how to deal with this, because I believe, it's the orchestration that counts, and they have it down solid. Despite what Nick told us, his language in the contract can be interpreted any way they want to do it, and they do it their way. You lose again! You're not getting a free month again if you stay another hundred years. Well, at this point, I didn't ask any questions. I simply called another company, and asked them to go get all my furniture. I was willing to chew off my other arm if I had to, just to avoid having to see Megan Bowman's attitude again. I had at least another year until my home was done, but I didn't care. I'll pay anything to get away from this company. I've never met any company so arrogant, who seems to do everything to make you unhappy, and keep charging you for anything they can do, even when you started out with a different idea. Megan Bowman quickly, and surprisingly said, oh! Wouldn't you like a quote from us to move your things........No thank You was all I said
Don't do business with this company, you'll be SORRY! Trust me.