East Tennessee Nissan

Write a Review423-587-2506

CLOSED NOW - Opens at 8:00am

I bought a 2012 vw cc last Friday and went to have the oil changed there and they put the wrong oil in the car. The car calls for 5w40 fully synthetic for vw. It has a 2.o turbo gas engine. They put 5w40 fully synthetic for diesel trucks in it. Not happy! Will never do business with them again.

Excellent service and a great atmosphere. .

Fast, friendly and efficient. .

Good The salemen were knowledgeable, and very willing to help us in any way. Overall a 10+ .

Service done on my vehicle that was due. .

Melissa and the team in service are always above and beyond friendly and helpful! It actually motivates me to come for service to see them as well.

I always get treated with utmost respect at the dealership and the service dept. Employees are always friendly courteous and helpful.

This dealership treated me with complete courtesy and respect. They took me to work and picked me up when my vehicle was done. No complaints at all.

My car needed it's first oil change. I received an email for a free oil change, inspection and a car wash. All services were completed and I added a new set of wiper blades. I was in and out in no time.

Steven was a great guy to work with. Him the finance team and managers went out of their way to make sure I was able to drive home in my new car. I will definitely be back for my next new car purchase!

Always take care of me! .

Always makes it easy and straight forward .

Quick, efficient, comfortable .

No matter who we deal with from making an appointment for a service or the ones that work in the service dept. Everyone is kind and helpful. Our last 3 new vehicles were bought here and we have always been pleased.

Very organized no long wait ... .

When in for oil change. Everything went smoothly. Waiting room was very nice and comfortable. .

Everyone was nice and very helpful

I love eveybody there... I feel like there family...they take good care of me... .

My first service since buying my 2015 Rogue @ this dealership, & everything went fine as I've come to expect!

Once I arrived at the dealership, I entered the main lobby not knowing where to leave my new Altima for service. I saw David Harris whom I had met at the sale of my Altima. David escorted me to the service dept. and introduced me to Melissa. Melissa was extremely polite and accommodating. She went to my car with me and noted all my questions, concerns and the limited time frame I had to stay. While my car was being serviced, I checked out the 2016 Maxima where I was greeted by Woody Wood. He was very polite and offered a test drive. Although, I declined he still showed me all the details of the new Maxima and offered me a complimentary breakfast bisquit. When my car was ready, I was greeted by Rufus who did an excellent job explaining how to care for the interior screen and glass. Rufus gave me the recommendations for products I had asked for and gave me tips on how to apply or use the products. He also discussed other methods of paint protection through "special applications" performed at the dealership. I was very impressed with the knowledge and professionalism but yet "down to earth" and friendly service I received from Rufus and Melissa. Thanks to all and I'll look forward to my next visit. Julie