Complete Glass Service

Write a Review503-632-5559

OPEN NOW - Closes at 5:00pm

This company is absolutely awful, and the people that represent this company are not those with honesty or integrity. They do not take responsibility for their mistakes and I would advise against using this company for any services, go elsewhere, because your money will be well spent with another company. The owner Yvonne says she prides herself on being a stand-up person, but she is not that.

I had an incident close to where I work where an employee of this company dinged my car door and drove off without even acknowledging the fact that he did. My car is brand new, so any scratches, dings or dents are immediately prevalent because I'm anal about this sort of thing. Not to mention I watched him squeeze into his car and immediately went to my car to check the damage. It's obvious it was this gentleman because the spot where he was parked was now empty. I called the company and let the owner know. (Yvonne) She stated she would do some research and let me know, not sure what research was to be done, I witnessed the incident and was looking for the situation to be rectified because he did not do the right thing and leave a note. She had the driver come to my place of employment and although he acknowledge he parked next to me and it was a tight spot, he basically stated he did not hit my car, even though the ding and dent matched perfectly with his van. There was a second man who accompanied him, and he was obviously trying to intimidate me, being that I'm a 21 year old female. The aforementioned man said I wasn't being rational and told me to get the "F" away from him when I was advising him that this situation was technically a misdemeanor hit and run because the other driver did not leave a note. Yvonne calls me back after the miserable exchange and states that she will not be held responsible for something she states her driver did not do. As a courteous person, I know if this situation happened to me I would take ownership of my mistake and rectify the situation, the purpose of this is to let others know the types of people you are going to be dealing with when you choose this establishment.

The rear window of my van broke Saturday. Sunday I searched the web and emailed six glass services. I could not find any that were open on a weekend. On SUNDAY Complete Glass replied and said they would phone Monday. When they opened Monday, 9am, they called and got the details. They could replace the glass at my house the same day, or so they claimed. That morning two other glass companies replied to my email. One said the glass was no longer available because my van was too old, 1997, and the other said I would have to go to a wrecking yard and find the glass. Another quoted via their website without any personal contact. I still have not heard from the other two companies. Complete Glass arrived at my house in mid-afternoon and installed quickly. It was a great job, and for half the price of the online quote. If you are searching for auto glass, stop here and talk to Complete. Bill.

The rear window of my van broke Saturday. Sunday I searched the web and emailed six glass services. I could not find any that were open on a weekend. On SUNDAY Complete Glass replied and said they would phone Monday. When they opened Monday, 9am, they called and got the details. They could replace the glass at my house the same day, or so they claimed. That morning two other glass companies replied to my email. One said the glass was no longer available because my van was too old, 1997, and the other said I would have to go to a wrecking yard and find the glass. Another quoted via their website without any personal contact. I still have not heard from the other two companies. Complete Glass arrived at my house in mid-afternoon and installed quickly. It was a great job, and for half the price of the online quote. If you are searching for auto glass, stop here and talk to Complete.

Complete auto glass was quick to respond to my windshield repair request. I had a pretty good size rock chip and crack, the technician was able to repair the chip so that it is almost unnoticeable within 15 minutes. He was very friendly and came right to my place of employment which saved me tons of time! They will have my repeat business!

Very professional company,on time When they were done replacing my windshieldyou never would have known it was replaced The installation was very neat and my car was clean when they were finished I have and always will highly recommend Complete Glass Thank you

Within minutes of talking to Karen and Yvonne I knew that everything was going to be ok. They listened to what my needs were and sent someone out when they said they would and did it within my budget. They took care of my insurance stuff and explained everything to me. I will use them anytime that I need any kind of glass work done!!