Bayshore Transportation System Inc Delaware Indust

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Nightmare, dishonest, avoid at all cost or it might cost you....
Bayshore recently moved my family from one state to the next. Our goods were put into storage for 3 months before delivering to our new residence. There was really only one thing that absolutely could not be damaged. That was a 110 year old piano that was a wedding gift from my wife's great grandfather to her great grandmother. It is the piano my daughter learned to play on and would pass down to her children. We asked Bayshore during the pre-move survey if they needed to do any special handling or subcontract it out to a specialized moving company. They said they did not and move pianos all the time. Turns out when we received the piano it was destroyed. It was dropped, pieces were falling off, and the delivery truck couldn't even find a large piece which was somewhere else in the truck. To make matters worse, Bayshore tried to crudely cover up the damage by trying to nail and screw some of the broken exterior pieces together while it was in storage.
We hoped that Bayshore would make it right when we filed a claim for repair. Bayshore wanted to send a furniture repairman to fix the piano, a musical instrument. We hired our own piano repair and restoration company in the interim. All we ever asked for is the piano to be returned to us in the same condition we gave it to them. After Bayshore's furniture repair company came out and took pictures, we heard nothing from Bayshore for 6 weeks. We tried to follow up up but got brushed off several times. Finally, Bayshore offered us $350 to settle the claim. Insulting! Piano restoration estimate was $19,000. So, basically they destroyed our most valued possession and sent us away.
Bayshore was kind and helpful when things were going well, but as soon as they screwed up, everything changed and they stopped contacting us and not only destroyed our family heirloom, refused to take responsibility. Quite shameful.