Unlimited Automotive

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On 04/28/2011 my car broke down on highway 84 outside Tremonton, UT due to over heating. It was towed to Automotive Unlimited in Logan, UT. I wondered why they towed my car to Logan instead of to Brigham City because I was on the way to Salt Lake City. The next day, a mechanic at Automotive Unlimited in Logan called me. He told the vehicle's head gasket was blown and there was no way I could drive anymore. He suggested that I replace the head gasket and tole me it would cost $1900. I called my regular mechanic in California and asked him for advice. My mechanic called Automotive Unlimited in Logan to discuss it with them and was told that everything was in good condition except the head gasket. On that information my regular mechanic advised me to have the work done at Automotive Unlimited. So I asked Automotive Unlimited, if I spend $1900 to replace the head gasket. How many miles can I expect to get out of the car? He said you can drive up to another 60,000 miles, no more over heating, and my car will run smoothly, because they do a lot o work when they replace the head gasket. With that assurance, I agreed to go ahead with the repairs.

When the repair was complete, I picked up my car and I paid $2060.64 to Automotive Unlimited owner Heath. As soon s I got into my car and turned the power on I saw the "Check Engine" warning light was on. I asked Heath, why the check engine light was on. He told me that it will go away once I drive a few miles. So I believed him and left the shop.

I was driving on Highway 15 South and heading to Arizona where I have to work later tonight. When I passed Brigham City, about 40 miles from Logan, my car overheated again. I was so scared and pulled my car over on the road. Smoke was coming out from everywhere. I tried to contact Automotive Unlimited, but the shop was closed. I could not reach them; I was alone on the highway and was very scared. Then a nice couple stopped to help me. They told me to drive my car to North Ogden where there was a Toyota dealer. So I followed them and drove to North Ogden and parked my car there. The husband went to Pepboys Auto Shop to buy a radiator over-flow cap in the hope it might help.

I had to get to Arizona because I had to work on that day. I kept driving and praying to God that I could make it to Arizona. Unfortunately, when I got to Provo my car was no longer running and it kept over heating again and again.

There was a nice gentleman who pulled over on the road and helped me out. He spent almost two hours with me on the road and tried to get my car cooled down and running. It was getting dark, he suggested that I parked my car on the side of the road and spend the night at his place.

The next day, him and I came back to the place where I parked my car on highway 15. We were able to get my car back to his friend's mechanic shop. His friend agreed to look at my car and try to find out what was wrong.



After that he gave me a ride to Salt Lake City airport where I got a rental car and drove back home. This was the worst experience that I have ever had in life; stuck alone, scared, and vulnerable on the side of the freeway miles from the city and forced to rely on strangers for help (and stay at a stranger's house overnight). I thank God for sending good people to help me when it could have easily turned out so differently.



I would never recommend anybody bring their car to Automotive Unlimited. They lied to me, ripped me off, and carelessly put me into a potentially very dangerous situation. They made my life miserable on that day. I will never forget what they have done to me.

When I got back home I called Automotive Unlimited. They asked me where my car was; they wanted to get it towed to their shop. As if I would ever trust them again after what they did to me. God knows the truth; they will be judged someday.