Accurate Pest Control is one of the largest pest control companies in the Delmarva area. Whether the problem is termites, mosquitoes, bugs, rats, rodents, ants, bees or fleas, Accurate Pest Control will take care of the situation. Our technicians are trained and state certified. Call today.
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Reviews

11/01/2019

HORRIBLE HORRIBLE HORRIBLE COMPANY STAY FAR AWAY

The company owner Travis Nichols is by far the worst businessman I've come across. His unwillingness to help, resolve problems, and lack of professionalism is the worst you'll see. In September of 2019, their technician stole water from my property which was caught on our security cameras for over 7 minutes. After reporting it to the owner I was baffled by the foul language and his quickness to become defensive over what I had just witnessed. Instead of apologizing and saying it won't happen again, he proceeded to say, "who cares, how much of your water bill did I really run?!" What's sad is he thinks that the monetary amount equates to whether or not it's right or wrong. Its the principal, you don't take what isn't yours. He had no problem raising his voice, using foul language, lying about who he was (first he stated he was the manager then stated later he was the owner), insulting me and my line of work and then refusing to cancel our service! It's clear this guy is scrambling to keep his business afloat. He kept claiming he was a multi-millionaire and that "he doesn't have time for people like me." This guy thinks customer service is some sort of video game and he has to win at all costs. His service was never completed thoughly, sometimes they'd spray both inside and outside, other times just outside, super inconsistent. I had to play the telephone game in order to do any sort of coordination. Even trying to cancel my service has been a pain. They refuse to take no for an answer and are STILL sending technicians to my house even after asking to stay off my property. I even had to have my husband reach out to try to cancel and they still refuse. They will penny pinch you until the last drop, sending technicians to your house to later try and collect more money from you. If you are a person with good integrity and want to be treated respectfully, and you understand what human-to-human interactions should be, take my advice, stay far far away from this company.

I've already reported them to the BBB; its unfortunate that businesses like this exist in our communities especially when we pay high HOA fees to be in a reputable community.

DC
David C.

03/26/2018

Provided by YP.com

I do have say that the technicians were well schooled in their jobs and they taught me a lot about my bug problem that I was having at the time. So now I keep normal pest control service with them. If I have question about something you can call them asked. They will try to help. very nice people.

PS
Phillip S.

03/28/2018

Provided by YP.com

Accurate Pest Control has done exterior yard sprays for my wife and I prior to some outdoor social events. Because we live in a wooded lot, the potential for pest irritation for our party guests was high, particularly from mosquitoes and ticks--but the Accurate Pest yard sprays really helped. Way to go, Accurate!

SA
Suzanne A.

03/26/2018

Provided by YP.com

Have been very happy with the service from Accurate over the years. Technicians are courteous and professional. No more problems with ants since they started treating. Yay!! Office staff is always helpful. Would highly recommend.

MB
Mike B.

03/26/2018

Provided by YP.com

They are great. Came when they said and got rid of my bugs. They even alerted me to problems in my crawl space I did not know about.

RH
Ronald H.

12/19/2015

Provided by YP.com

we contracted with co. because they told us we had bed bugs ,we don't have bed bugs we have bat bugs.we paid them 1050 dollars which went down the drain.You would think that after 6 months treatment they would know what they are doing.we had to hire another co. to get rid of bats and the droppings. Got no satisfaction from them at all

D
desunshine

06/04/2011

Provided by YP.com
I had a home termite warranty ...

I had a home termite warranty I renewed yearly for $75 for 14 years. This year I received a letter that my termite renewal was increasing to $190.00 a year that over a 2.5 times increase. I called to question and even spoke to management but they refused to negotiate. I can't believe that it is legal to increase a warranty by that rate. This is how they treat long time customers so be fore warned.

A
aprilelliscallaway

04/11/2011

Provided by YP.com
Never again

I wanted them to spray for black widows. I had to change my appointment one day because it was raining and I did not want them to spray in the rain. So I rescheduled. Then my husband wanted me to cancel the appointment all together. So I called to cancel and they wanted to charge me $75 for canceling. I was upset by this because I was never told there would be a charge for canceling. I had someone call on my behalf to question the charge. She was told that since I had not signed a contract then they could not charge me the fee. And then the man on the phone acted VERY unprofessional. Nice how they were going to charge me a fee they were not even allowed to charge me for. Good thing I questioned it.....

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Extra Phones

Phone: 410-742-7382

Phone: 302-628-1141

Phone: 302-226-1156

Fax: 302-875-3713

TollFree: 800-293-7531

Services/Products
  • Ant Control, Bee Removal, Bird Control, Insect Control, Rodent Control, Termite Control
  • Insect Control, Bird Control, Bee Removal, Ant Control, Termite Control, Rodent Control
Brands
Sentricon
Payment method
amex, discover, master card, visa
AKA

Accurate Pest Control

Accurate Termite & Pest CTRL

Accurate Pest Control Co

Accurate Termite & Pest Cntrl

Other Email

Categories
Insect Control Devices, Pest Control Services
Other Information

Services: Ant Control, Bee Removal, Bird Control, Insect Control, Rodent Control, Termite Control, Insect Control, Bird Control, Bee Removal, Ant Control, Termite Control, Rodent Control

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