The Palm

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It was ok...I was there with a group of 15people and they only provided 2 servers. It took an hour for them to bring the salad. The decor is a little confusing to me.

My experience on Valentine day was very unpleasant at The Palm.

First- Table for two was a table in an dark corner where there is normally not a table. A metal fold up table is our quaint table for two, that consist of blue chairs that appeared to borrowed from someone, the chairs did not match any of the other nice wooden chairs and uncomfortable to boot. This tables circumfirence was not large enough for the amount of plates that were brought for our meal, the bread had to be taken away in order to provide sufficient room for the meals.

Second- the food choices were slim, I understand it was a Valentine menu, but the menu was to scaled down. When the food did arrive, broccoli was cold and hard as is it had been sitting to long. The Loster tail was cold, prepared way ahead of time obviiously. The baked potato was warm and hard spots throughout. The filet was excellent, thankfully.

Lastly- The server was not well versed on the provided menu. He was unable to describe the meals as well as the options for exchange. He was not aware they had baked potatos.

Now I have been to The Palm multiple occasions and have had nice experiences there. This by far was an obvious attempt for them to maximize their profits at a risk of unpleasant experiences for clients. Tables were being put in places that were not equipped to handle, in order for them to again maximize profits. I plan to give these details to the manager as well as all of my contacts.

Thank you Palm for opening my eyes to a very expensive lesson.