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Gina M.

07/28/2015

Provided by YP.com

After being relocated to Nashville suddenly this complex was the only one that would accept my very large dog which I will always be grateful for however, living here was a nightmare. Pest control was absolutely horrible! Pest control only came to my apartment one time within the 9 months of living there. Unless you don't mind drug deals going on in the breezeways I wouldn't recommend you live here. There was also tenants using drugs right outside their apartment doors, even leaving drug paraphernalia out for people to see outside as well as on coffee tables within their apartments. The noise situation in the apartment is extremely bad. You hear everything in the other apartments that surround you. DO NOT plan on keeping all your stuff here since there is very little storage for anything you have. Animal waste was left all over the ground, but the worst thing about living here is the office staff itself especially Janie the office manager. She is extremely RUDE and treats her tenants as if there were garbage and had no brains in their heads. She acts as if she is superior to everyone else, even the men who were contracted to change the windows and sliding glass doors in the apartments said that she was rude to them as if she were doing them a favor. The complex also only has approximately 6 handicap apartments with actual handicap access to the front door. The parking lot is a nightmare. If you don't get home before 5 don't expect to get a parking spot anywhere near your building unless you live in one of the townhomes which have about 4-5 spots for each townhome. Rent is pretty high for the area of Nashville it is in as well. The owners of Brighton Valley seem to think that these apartments are luxury while the area itself is mediocre. Cheap paint, mold, bugs, no parking, old bathroom fixtures are not my opinion of luxury. If you put lipstick on a pig it's still a pig just like putting new paint on Brighton Valley's walls don't make them luxury. The only fantastic thing I can say about Brighton Valley is Mike the Maintenance man was always on the ball when you called about repairs.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Phone: 615-366-6800

Phone: 615-492-2184

Phone: 615-366-5552

Phone: 615-800-6449

Fax: 615-366-6800

Payment method
all major credit cards
Other Email

Categories
Apartments, Real Estate Rental Service
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