Boost FitClub

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CLOSED NOW - Opens at 4:30am

We have two children that attend gymnastics class here once a week. They really enjoy it! Sometimes the classes are pretty full, so they don't get as much personal attention; however, most of the time the class size acceptable.

We've been going to the gymnastics side of BOOST, and we love it! My son does tumbling there and the coaches are amazing! They work with the children until they finally get it.

Sorry, but the new facility is overpriced and kind of Belle Meade soccer mom-ish. Also, it's packed in the evenings with kids and parents for kids programs and sports. I was a member at the old Boost which was much better. Not interested in an indoor soccer field, salt water pool, or snob factor. Just want a gym with a fair price. Will leave for Gold's or 24-hour when contract is up like everyone else.

The old facility was nice and the location was GREAT. Personally, I don't care much for socializing at the gym. Everyone was very good about respecting my privacy, but I also got the impression that it was a very warm and friendly environment. I like this over the aggressive tones that I sometimes get from other gyms (maybe I'm paranoid). In the fall of 2013, Boost announced a move and MASSIVE facility upgrade. I saw the plans and new that this was going to be very nice. I immediately renewed my contract for the next 2 years to lock in my rate. I moved to the new facility and have been enjoying watching everything come together as I work out.



Sadly, I was informed in early March 2014 that my job would be sending me out of town for the next 10-12 months. I remembered checking out the Boost reviews and DREADED trying to close my contract. Technically, I am not changing addresses (I'll be living out of hotels) and I know that it is not permanent. I read the agreement and I did not feel like I had good argument other than it was a special situation. I started the cancellation process online and tried to make sure that my situation was understood. I wanted to make sure that I was polite and understanding in the fairness of the situation for both parties.



The GOOD: Joey and Jon took great care of me. As soon as I got them all of the facts and had a face-to-face, the problem was solved. I am not happy to be leaving MY GYM, but I am happy that they made the situation much easier.



The BAD: It was a bit difficult to get ahold of Joey to start (I did not start by putting in my 30day online notice). Obviously, it was during their huge renovation AND during the spring membership/renewal rush. The day that I had my face-to-face, I watched him take back-to-back appointments for a good 90 minutes during my workout before I approached him. It is a small business going through a busy time, no big deal.



Conclusion: This place is great and the other reviews support that (unless you plan on dropping your contract). I feel like I would have been writing a very different review if I hadn't been polite. I had a contract with Boost that I had to break. I pleaded my case and asked for understanding. Because of that, I am leaving on good terms and can't wait to come back.