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With a focus on the community of small businesses and consumers, Staples in Naples, FL provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
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Reviews

FA
Faith A.

01/12/2015

Provided by YP.com

Visited this location to ship a 24 x 24 x16 box via UPS Ground. While I shopped, my husband took care of shipping paperwork. When I joined him at the shipping counter I was informed that our box cost a whopping $274 to ship! I told the shipping clerk that seemed way too high and wanted to cancel the shipment so I could do some research on that price! Her reply was "I already placed the shipping label on the box and don't think I can cancel the shipment...but let me ask" she proceeded to ask another employee near by who flippantly remarked "No, we can't cancel a shipment once it's been printed" ...as we were standing at the register to pay, my husband noticed the shipping clerk had entered our box measurements as 24 x 24 x 46! When he pointed out the error, SUDDENLY she was able to cancel the original shipment (without any assistance from anyone else) and enter the correct box dims...resulting in a price of $75 rather than $274 AND new paperwork. Extremely poor service and such a "who cares" attitude. Will NOT return to this Staples location.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

Fax: 239-899-1345

Brands
3M, Amazon, Apple, Avery, BIC, Brother, Canon, Clorox, Crayola, Dell, Epson, Expo, HP, Intuit, Logitech, Microsoft, Moleskine, Netgear, Paper Mate, Pentel, Perk, Pilot, Post It, Scotch, Seagate, Sharpie, Swingline, TruRed, Zagg
Payment method
master card, visa, discover, amex, cash, check
Location
Shops at Eagle Creek
Neighborhood
South Naples
Other Link

https://stores.staples.com/fl/naples/12632-east-tamiami-trail

Categories
Office Equipment & Supplies, Autographic Registers & Supplies, Computer & Equipment Dealers, Computer Printers & Supplies, Copying & Duplicating Service, Office Furniture & Equipment, Printing Services
Other Information

Specialties: Computers, Printer Ink, Toner, Office Supplies, TSA Precheck, Passport Photos, Printers, Back to School, Office Furniture

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