Susan B Myket & Associates

Write a Review630-355-9002

Deb M.

This place was horrible. I took my son there for testing. They did a horrible job. I did not have much contact with them at all. They said that they were willing to work with both of my insurances. They took the BCBS but when it came time to deal with Tricare. They totally would not deal with Tricare at all and clearly stated that they give a big enough discount on the BCBS end of things that they are not willing to take what Tricare is willing to pay. Greedy bastards have money on their mind and not the kids best interest at heart! Be warned!!! Don't let them lie to you. They won't release his report of any of his testing or anything of that nature until they are paid what they want to be paid!!!

Impossibe to work with. Went in for a consult to evaluate their service for my child. Doctor was personal enough, but when we found that they were no longer in our insurance network, we notified them that we'd not be moving forward with using their services. First, they bill for 100% rate without any submission to insurance which even out of network would have knocked down the rate to a reasonable and customary charge, secondly, they have the worst billing department who work 9-12, 1-3 Monday thru Thursday, and never answer their phone to get the issue resolved.

After calling 3 times and failing to reach their billing department or get a call back, I left it be.



6 months of no return calls from them, then they sent the bill to collections, again at the full rate. Then they pull some BS form out they force you to sign before stepping foot in the door that they claim they have a right to collect and bill your credit card at will.



Next stop, a call to the Illinois consumer protection bureau. They are a complete fraud and scam shop. Plenty of good providers out there who would work within reasonable insurance and billing guidelines rather than trying to bilk anyone coming thru the door for a couple hundred bucks to spend 30 minutes tellng you how they can "help"