On November 1st 2001, Clark’s Car Care opened its doors in an off the beaten path warehouse in north Naperville. We shared our space with another shop who has since moved on and we remain friends to this day. People said we would fail. People said we were crazy. It was less than 3 months after 9/11 and the economy was struggling. We only had $20,000 from a home equity loan and a whole lot of credit cards but most importantly we had enthusiasm, passion, and the mission to run an ethical business in an industry with an unethical reputation.
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Reviews

RV
Ronald V.

09/22/2017

Provided by YP.com

Honestly I don't know how they get away with pretending they performed the work when the just added fluid. Also, they have no idea how liability works. They basically say they cant be held responsible if you die when you buy your own parts so feel free to sue them if you buy their party's adds it fails. Like they don't understand a manufacturing warranty. This place is worst than meineke

A
alecia21

05/05/2010

Provided by YP.com
Diamond in the rough

What a fabulous find! Ever since I found this shop 2+ years ago my Sienna has never run better. Every mystery repair the other shops couldn't quite put thier finger on, Clark's figured out. Yeah for Clark's! Anyone looking to find the hard fix, come to Clark's. Matt, Jason and JB completely explain a needed repair in everyday language so I can make an educated decision whether to move forward or hold off. Clean and comfortable, way above other shops. Amazing support staff.

M
marinucs

12/14/2008

Provided by YP.com
Obvously good

12/13/2008

It is hard to find a good place to get your car fixed. For as long as I had cars until I found Clark's four years ago, I searched for a place that could fix my car right and be honest about my options. Trust me, you'll notice some positive differences from other shops around the area. One thing that's obvious when you walk in is that the waiting room is fun - or it always has been when I've been there. There's wi-fi, a massage chair, free pop, popcorn, coffee, and other snacks. The atmosphere makes it homey enough that people actually talk, which makes the time go quicker and truly does make it fun. After getting work done on the computer, reading a book, or chatting with others, the car is usually done. The owner, Matt, or Jason explain everything so that I can understand it. The receipt that they give was one of the main reasons I had for coming back. It may seem silly, but everything they've told me, all the details are written down in everyday language. It's not like the other car shops where it's limited, or a check sheet. It makes me feel as though they're more thorough than most. Finally, they know what they're doing. When I had some strange issue with my brakes (and a scary one at that) Matt contacted to let me know all of the diagnosis that was needed in order to finally find out what was wrong. It was complicated, but it works. I cannot tell you enough that this is a good place. It even has a nice,clean bathroom. Car repair may be a frustrating thing to have to have done, but at least I know I'm going to a place that actually cares about their customer's comfort, their car, and their intelligence.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Services/Products
Auto AC Service Brake Repair & Service Diagnostic Services Digital Report Emissions Testing & Diagnosis Exhaust System Factory Recommended Maintenance Fuel System Service Headlight Restoration Oil Change Service Power Steering Service Shocks & Struts Suspension Service Tire Rotation
Payment method
amex, master card, visa, all major credit cards, cash, check, debit, discover
Categories
Auto Repair & Service, Auto Engine Rebuilding, Auto Oil & Lube, Auto Springs & Suspension, Auto Transmission, Automobile Air Conditioning Equipment, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Electric Service, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Emissions Inspection Stations, Engine Rebuilding & Exchange, Mufflers & Exhaust Systems, Tire Dealers, Tire Recap, Retread & Repair, Truck Service & Repair
Other Information

Certifications: Automotive Service Association, Automotive Service Excellence, Ask Patty, askpatty.com

Parking: Lot

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