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KE
Karen E.

08/25/2018

Provided by YPmobile

I use this vet for all of my animals. They are very professional and caring. They always let you know ahead of time how much the care will cost. I would refer anyone to them. I don't believe any of the negative comments from others. My experience with this.animal hospital has always been positive.

SC
Smog C.

06/20/2018

Provided by YP.com

If you care about your pet, go somewhere else. They'll string you along even if your pet is terminal, over charge you, get your hopes up and add more charges, despite the inevitability. Take your pet elsewhere or roll the dice.
On the flip side, if you enjoy waiting hours for your turn, this is a gold mine.

CB
Cathy B.

05/03/2017

Provided by YP.com

Got a new kitty with respiratory issues and the rescue recommended this place. Had to get there at 8am to sign in and then had to come back at 930am (as they dont see anyone before 10am). The vet tech Val was awesome. The vet, has very broken english and hard to understand. He wanted to do xray and bloodwork. Tlhe said they were busy so if we could leave our kitty there until 630pm. So paid $300 for the xray, bloodwork and antibiotics and left. We came back at 630pm. They had not done anything. They also said yeah we dont know when we will get to your cat. Could be hours. We waited til 730pm then demanded either the xray and bloodwork and meds be done or give us our kitty and a refund. Suddenly within minutes they found time to do everything they had all day to do.(mind you we had been the first people there in the morning.) Oh! And the best part, they called a lady who had been waiting almost as long as us and tries to give her our cat!!!! This place was so disorganized. No one seemed to know what they were doing, who was doing what, or what had even been done to the animals. One vet tech just stood there eating a lollipop instead of helping. Then after everything they tried to say i hadnt paid. Luckilly i still had the receipt in my pocket and showed them. The place is dirty, the staff rude....it is seriously community hospital for animals. I WILL NOT BE BACK

EC
Elena C.

03/25/2017

Provided by YP.com

This place was sketchy . The waiting room is dirty and very small. 5/10 on cleanliness . He was very plane and simple but found the problem 8/10 . And I came in with $200.00 in hand and told him to please work with me on price and I got to see my dogs X-rays, wrapped, and medication for under my budge . Not the best place deffiently a hole in the wall but if you in a dier emergency totally take your chances here .

BR
Barbara R.

11/29/2016

Provided by YP.com

We have been taking our pets to Dr. Ontiveros for over seven years and I have never experienced any of the rudeness reported by other reviewers. She has always been kind, thorough and has taken care of our pets with gentle care. When our papillon became ill with cancer, she told us straight up that she was not an expert in this area and referred us to a veterinary oncologist. The oncologist stated our only option was to try radiation treatments that were very expensive with no guarantee her longevity would be extended by more than a year. When you love your pets, as we do, you often weigh the cost of treatment versus extending your pets life. We sought Dr. Ontiveros' opinion in our decision to end our pets pain and suffering and not extend her pain doing treatment that would not give her much more time. Dr. Ontiveros never pushed us to do unnecessary treatment, but sat and listened to us, and gave us the support we needed in following through with our decision to euthanize our beautiful little dog. We have had four dogs under her care and could not ask for a better veterinarian. In fact, we will only make our appointments with her. Her office stay is great as well. I believe that when you treat people with respect you receive it back ten fold.

LV
Leyani V.

09/12/2016

Provided by YP.com

worst place to take your pet they practically killed my dod he supposedly had a broken jaw they operated on him like 4 times my dog never heal from his jaw and he knew he was not going to get better all that thief wanted was my money my dog also had a tummor removed and never told me the results I hate this place please people dont trust this money thirsty guy and dont trust the staff either they are aslo lairs.

DF
David F.

06/10/2016

Provided by YP.com

Dr. Heather Ontieros DVM. After my dog vomited all her food twice the doctor continued with 4 blood glucose test and use the used the faulty result to adjusted her medicine dose. I pay for 92 dollar test and one test before she vomited. I for credit for the other four test in a couple weeks for a more accurate medicine adjustment but she refused. This doctor is always pushing all of kinds of test and fea poisons with not needed. She doe not listen to the customer and talks over the customer. Avoid this vet at all cost. It all about the money with her.

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Bradley G.

02/12/2016

Provided by YPmobile

I haven't used this vet yet, although I believe it should state that this office is for appointments only! So don't waste your time if you have an emergency!

AM
Angela M.

01/17/2016

Provided by YPmobile

Took my baby to this vet and it was dirty.. Smelled of urin .. Waited about 30 min to get Medicine and pay. Dr.didnt give me any options only suggested surgery for my dogs ACL.. After doing research.. I found if you limit exercise .. And movement on the leg it CAN heal on its own without the need of surgery. I do not recommend going to this place.

DJ
Darin J.

05/04/2015

Provided by YP.com
I got a cat from the pound. It...

I got a cat from the pound. It was sick with a cold. They gave me some antibiotics and treated me like a five year old. The cat is doing worse after almost a week, and although I could take it back to them "Free," I'm taking her to Dr. Park this morning. Why? Because there is a BIG difference in care! Dr. Park has saved and cared for my pets for over 5 years now, and If he had seen this kitty a week ago she still would not be suffering and losing weight! Dr. Park is affordable, caring and proficient. I would rather wate at Dr. Parks and receive good quality care for my time and money than waste my time, money, and endanger my pets health by going anywhere else!

KT
Katy T.

10/14/2014

Provided by YP.com

SHOCKED!!!!! I am shocked and appalled at the same time, that anyone would give anything under a four star for this facility!? For one thing, If you can't afford to care for your animal you have no business having one! Animals are very much like children (only cheaper) in many ways! They require maintenance! First shots,good diet and exercise, discipline and love. I have no doubt anything less than four stars is this facility being confused with the Sunnymead Veterinary CLINIC across the street, that facility shares the same name and the doctor across the street Dr.Park is in no way any comparison to Dr Huang, or ANY of the doctors at the SUNNYMEAD ANIMAL HOSPITAL! Two things any smart consumer should know.

1) Hospital and CLINIC- Is like the difference between using a power tool and a screwdriver!?

2) DO YOUR RESEARCH-Before researching the Inland Empire magazine for the top ratings! I made the mistake of going across the street to the Sunnymead Animal CLINIC to see Dr.Park, what I witnessed was nothing short of barbaric! Its a visual I had hoped to forget! Sure the prices might be better!? I didn't stay long enough to find out! but how sterile is it? I sat with my husband and witnessed thirteen dogs "THIRTEEN" All laid out on the floor, and all pointed in the same direction with an industrial fan on them, as I peeked out to see where this Doctor (If you could call him that) was, I peered around the corner and witnessed a technician handing a puppy to the vet in mid air, legs wide open and the effects of the anesthesia just kicking in! I couldn't watch past the the scalpel and just couldn't believe what I had just witnessed, I went back in the room and sat with my husband, as we sat there waiting some of those puppies laid out on that floor started waking up, crying and confused, not one staff member reached down to comfort them! they had no problems stepping over them though to get a quick vaccine loaded though!

So if it's high cost that bother you and you don't care how your animal is treated,,,,,,,by all means go to The SUNNYMEAD ANIMAL CLINIC across the street in that little mini building, nothing like introducing your new puppy/child to nothing but pain and horror!!!



SUNNYMEAD ANIMAL HOSPITAL- Is hands down the best I've seen! From Orange County to Riverside County!!! The vets are what any true animal lover seeks in finding Top Notch! And the staff is simply like a breath of fresh air! They each have such Wonderful people skills in making sure your every need is tended to, if the doctors not available they will make sure they contact you at their earliest convince, They are knowledgable, educated and a pleasure doing business with.

I do my research on everything,I'm the definition of consumer reports putting it lightly, weather it's buying the best power tool or looking for the best Dentist! I USE COMMON SENSE and find the best there is out there, That's how I found my family physician of over twenty plus years,my outstanding Dentist, etc...

I make wise decisions and do my research, when in doubt I look in The Inland Empire magazine! If I want top rate and care if a non sterile instrument is being used on my precious family member by paying the extra ten bucks, to me it's ALWAYS worth it! sometimes it's even less, check it out and do the RESEARCH yourself, and you will find The Sunnymead animal hospitals rates are beyond VERY good.

I travel a long way too to see our vet Dr. Huang, not because I share the same interest, or we both like the color green or we come from the same country! I travel the distance because he has come that distance for my animals every time they've needed THE BEST CARE! He is young and continues to educate himself as with most the staff their, that's important to me that I trust His Professional opinion and any other Doctors at that facility!





���� "Folks will know how large your soul is, By the way you treat a dog!"����❤️

Charles F. Doran

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whatcounts

03/11/2012

Provided by YP.com
I HAVE BEEN GOING TO THIS HOSP...

I HAVE BEEN GOING TO THIS HOSPITAL FOR ABOUT 12 YEARS NOW & WE HAVE BEEN THROUGH ALOT TOGETHER WITH CATS & DOGS, FROM SMALL THINGS OF SHOTS/CHECK UPS TO OLD CAT SURGERY DONE, WE BEEN THREW TRING TO FIGHT MY DOG LIVER FALIURE ON A BUDGET & HAVING TO END UP PUTTING HIM DOWN ;( WHICH THEY WERE JUST SO HELPFUL WITH, WE BEEN THREW MY CAT OF 18 YEARS (THERE PATIENT CAT FOR 8 YEARS AT THIS TIME THEY WERE) WHO DIED AT HOME FROM OLD AGE & AGAIN SUNNYMEAD STAFF TO THE RESCURE, THEY HELPED ME COOPED TO GET HER CREMATED & SEND A SYMPATHY CARD THAT THE HOLE OFFICE SIGN FOR HER... IT WAS VERY TOUCHING & APPECIATED AS A REMINDER I HAD THIS CAT AT 13 YEARS OLD & SHE DIED WHEN I WAS 31 YEARS OLD SO YES MANY YEARS WE HAD TOGETHER & THE CARD WAS SO WONDERFUL TO RECEIVE STILL BRINGS TEARS TO MY EYES TODAY FOR SUNNYMEAD STAFF TO SHOW THEY ARE THERE FOR ME & WILL MISS MY KITTY ALSO, WE MOVED NOW & SUNNYMEAD CLINIC IS NOW ABOUT A 45 MIN. DRIVE FOR US & WE STILL DO IT & GO HERE, NOONE WILL CARE OF ANIMALS MORE... THANK-YOU SO MUCH SUNNYMEAD ANIMAL STAFF FOR ALWAYS BEING THERE THREW OUR FAMILIES GOOD & BAD TIMES & MOST IMPORTANT BEING SO HELPFUL & HONEST, SEE YOU NEXT WEEK FOR 2 MORE DOGS WE GOT THAT NEED SHOTS/CHECK UPS ;) LISA

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movalley

11/03/2011

Provided by YP.com
To make a long story short, Th...

To make a long story short, This is not the place to get animal ears cropped cause they do crappy job and dont explain any thing about after care. Ear rapping and stitches came out the second day and that was because they cut that ear so close that it was hard to stitch and it bleed all over the place so I took the dog back the same day and they said that the person who rapped ears was not there and they did nothing but say come back another day. (Rude employees) I dropped my dog off the next morning and they said for me to pick him up at 7pm that day,went to pick him up and they did nothing to the dog and said to pick him up the next day.(no call to say pick up tomorrow)No comunacation skills and it took them 2 days to stitch the 1 ear when the hole job takes a day. When I picked him up his paws had poop all over them and the one ear healed wrong and it took along time to heal also ears from front view look very uneven. F up Cropping and If u go there any way and need meds,talk to Val the black chick she will hook u up really cheap!! Unprofessional clinic!!!!!!!!!

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kittysmama

05/14/2011

Provided by YPmobile
dont take large dogs

The staff are kind, and willing to help. Dr Parks needs to find someone to take care of the large dogs. First thing he had done was put a mussel on my dog. Who wouldnt hurt a fly. Then he tells me to pick up my 120lb dog and put him on the table, and walked out. He ended up wanting to put my dog to sleep so he could clean out his ears. Get this. He wanted to charge me $300. I walked out. Ended up paying 70 for meds and the visit. They also wanted me to buy something for $25 that petco sells for $6. All i can say is rip off.

A
amy1wauc

08/21/2010

Provided by YP.com
dont go there

I took my beloved dog there for a routine teeth cleaning and he was killed. They overdosed him on anesthesia and Dr. Ontiveros treated me with such disrespect it was devastating. She told me she did not know how he died. He was healthy and happy the morning I took him there. Frankly, I think Ontiveros killed him on purpose because he was 10 years old and she was always unfriendly to me. I think she did it on purpose. I have no proof but its what I truly believe. Do not take your pet there under any circumstances. My dog was completely healthy and was killed by negligence and/or was murdered. I never saw my pet again. He was cremated and sent to me one week later. It devastated me beyond words and ruined my life.

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wpeters49

12/31/2009

Provided by YP.com
petethefisherman

Dr. Park and his staff are very busy and they do an excellant job. I highly recommend using Sunnymead Veteranary Clinic for you pet needs. If you are in a hurry go some place else who does a faster job with less care!

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humfreys

05/12/2009

Provided by YP.com
Not there when it mattered

We alway used this vet for our annuals and checkups. The one time I have an emergency, I am told that they can not see my dog and that I could make an appointment for two days later. When I asked them to recommend a local vet they would not do that (afraid of competition). They would only recommend a vet in Murretta (35 miles away). We ended up going to Riverside without my dogs records. She passed that day at 6 year old. When choosing a vet, pick one that will be there when you need them!!!! This vet was not there for us!!!!!

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shadow_of_zero

03/07/2009

Provided by YP.com
I strongly recommend going elsewhere

I'm a very reasonable person and know we're all human, but being rude to me on 4 consecutive occasions is enough. The staff is very curt and rude. I have a very strong feeling the technicians are not experienced because of the shotty work and obvious failed attempts to pull blood samples and place IV catheters. Was on hold forever. In the lobby forever.



Was way better when Dr Eaton was there. Now I go elsewhere...happily

S
shyannmay

07/21/2008

Provided by YP.com
shocked

Have been going for many years Dr Eaton retired and sold business to new dr. Took my special needs dog to her and was treated very rudely actually asked to take my business elsewhere. After checking price of medication my dog has to have every month realized dr eaton was giving at cost guess new owner didn't want to continue to be as helpful. It costs 90.00 per month for medication for this dog I which rescued 5 years ago Dr Eaton will be missed by the community.Haven't found new vet yet but will keep looking as far as Sunnymead animal hospital all friends and relatives are going elsewhere also.

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mx2214

05/21/2008

Provided by YP.com
ridiculous

I have been going to this hospital for a long time. now that they changed doctors, they also up the prices and I think that just is not right. they are also not as good as they use to be.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Brands
wellness
Payment method
amex, mastercard, debit, discover, visa
Location
Southeast corner of Sunnymead Blvd and Indian Ave. Hospital is set back in the corner and looks like a two story house.
Neighborhoods
Moreno Valley, Edgemont Gardens
Categories
Veterinarian Emergency Services, Pet Services, Veterinarians, Veterinary Clinics & Hospitals, Veterinary Specialty Services
Other Information

Parking: Lot