Monroe Collision Service Inc

Write a Review734-241-0939

CLOSED NOW - Opens at 8:00am

I just called this morning, and spoke to a woman who was short with me and hurried me off the phone. She was rude and was only interested in passing me to someone else when she assumed that all I needed was something that they did not do, not allowing me to tell her that I ALSO needed collision repair. I'm not sure if she hadn't had her coffee yet or what, but the experience was super off putting for and early morning "customer service" encounter. Not only will I never do business with them because of this, I suggest that you do not either.

These people fixed my struts for 33% cheaper than what the dealership was going to charge. When I went to pick my car up, I realized I forgot to tell them that I had a tire that was going flat very frequently. They proceeded to find the hole in the tire for free, drove to Bell Tire to pick up a new tire for me because they were out of the one I needed, and replaced it while I watched. When I asked how much I owed them for the tire repair they said nothing! And this was all done after they were closed and probably ready to go home. These are the kindest, most honest auto repair people I have EVER come across! Writing them a good review is the least I could do.