Lowe's Home Improvement

Write a Review417-393-2000

CLOSED NOW - Opens at 6:00am

Usually Lowes is great. Tonight we went to get wood to make light boxes for our bands special effects equipment. The man that helped us and cut the plywood for us was a rude individual. We explained what we needed and he attempted to draw it out. However, he apparently had NO IDEA what he was doing. We ended up with a bunch of pieces that weren't the same or correct sizes, and a lot of scraps. he then had to assist the boy that was our cashier because he took the price sticker off the boards and almost rang it up for over double the price. The entire time he was acting like he ran the joint and knew everything while the whole time he was messing everything up. We will never be using these services again as it wouldve been easier and less stressful to cut the boards ourselves. I wont name names, but to put it simply, these employees need to got off their high horse. I apologize for the language, but this has been one of many cocky individuals that has worked at this lowes. And frankly it is not acceptable. Learn to take pride in your work.

I was in your store the other day and I countered one of your employees in plumbing. I had a plumbing problem and ask this young mans opinion of what to do and how to get it done. He's name was Jim . Boy without his knowledge I was lost. Not only did he get the right materials he showed me how to get it done. This is one this that will bring me back to your store,very nice, polite young man. Just wanted to let you know what a fine job he did franzee3