Johnson Fitness & Wellness Store

Write a Review952-844-9030

OPEN NOW - Closes at 7:00pm

Incompetent, poor customer service
I special ordered an accessory from this location. About a week later I returned to pick it up and pay for it. The item had not arrived and there was no record of it having been ordered. The young man working in the store attempted to find it in the store and in the computer records. Nothing was found. The more I spoke to this young man the more clear it became that he probably barely finished high school, has the work ethic of a street bum and the people skills of a 5 pound dumb bell. Our conversation continued to degenerate and I told him I’d be taking my business elsewhere. This store clearly does not hire the best and the brightest of the Edina/Richfield area. With that in mind I will buy my exercise equipment somewhere else, smile quietly to myself, and ponder the future of our country full of young muscle heads who have never learned basic customer service.