Stay at our bold downtown Minneapolis hotel, where loft-inspired rooms offer a comfortable stay steps away from the trendy Mill District. Our hotel features the W xyz bar, Re:fuel pantry, and Re:mix lounge, with complimentary wired and wireless Internet access available. Enjoy our signature bed, an oversized showerhead, Dry Bar amenities, and 55" LCD TVs pre-loaded with streaming apps, and bring your furry friend to our pet-friendly hotel.Stay at our bold downtown Minneapolis hotel, where loft-inspired rooms offer a comfortable stay steps away from the trendy Mill District. Our hotel features the W xyz bar, Re:fuel pantry, and Re:mix lounge, with complimentary wired and wireless Internet access available. Enjoy our signature bed, an oversized showerhead, Dry Bar amenities, and 55" LCD TVs pre-loaded with streaming apps, and bring your furry friend to our pet-friendly hotel.
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Reviews

anonymous

04/28/2009

Provided by Superpages

Let me begin by saying that I never actually got to stay at Aloft (although I did pay for staying there). The week that I was supposed to stay, I experienced two deaths of people close to me. The second death was that of my Uncle. The funeral was scheduled for Saturday (the day we were supposed to stay at Aloft). I really needed to be there for my aunt (who had just married him in November). I contacted the hotel and informed them that I would not be staying. Not only did they REFUSE to refund my money, but they wouldn't allow me to reschedule or anything. They told me that they couldn't change the "non-refundable" policy. Their employees were not friendly and the management that responded to my Customer Service inquiry did so with an unsympathetic, two-sentence response. This non-accomodating experience has made me determined to never stay with Aloft in the future and make sure that people know that Aloft hotel is like this. I hope that my story can influence others. I'm a college sop

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Extra Phones

Fax: 612-455-8410

TollFree: 800-535-4028

Brands
Marriott
Payment method
amex, master card, visa, diners club, discover
Neighborhoods
Central Minneapolis, Downtown East
AKA

Aloft Minneapolis

W Xyz At Aloft

Aloft Hotel Minneapolis

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Categories
Hotels, Lodging
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