Nu 2 U Appliance

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Run as Fast as you can AWAY FROM THIS STORE AND "DO NOT LOOK BACK"!!!!!!!!!!!!!!!!!!!!
THIS STORE DOES NOT DESERVE ONE STAR BUT I HAD TO GIVE IT TO LEAVE THIS REVIEW!! I bought a refrigerator from this company and it stop working!! It wont get cold and the owner is impossible to communicate with!! He is so rude!! His delivery drivers also ripped my kitchen floor during the time they delivered my refrigerator. When I called the business to inform them that my refrigerator wasnt getting cold I was told to unplug it and wait a couple of hours and then plug it back it and it should get cold and it worked. I was told that it was normal for this to happen when a person keeps there settings high like I was doing. So in others words they were saying it was my fault this was happening. So I lowered my temps to make sure it didnt happen again and of course it did happen! The frig stop getting cold again so I utilized the trick they taught me again and it worked. So for months go by and it happened again! OMG this time it wouldnt get cold anymore and now Im out my warranty. I called them and they refused to help me unless I paid a $100 dollars and that was just for them to come out and look at it. I didnt trust them so I called sears out to look at it and sears informed me that the trick they were telling me to do was a clear sign that my compressor was going out on my refrigerator and they felt this company was intentionally having me do the "unplug trick" to push me out of my warranty. This was crazy because after sears looked at my frig I was told that it would cost over $900 to get it fixed. I informed the owner of the problem I was experiencing and after a week he brought me a loaner that went out as well!! I lost a lot of food as well!! He called his self fixing my refrigerator after he picked up the loaner and it did not work!!! He then brought me another refrigerator and took mines and it did not work!!! THE OWNER HAD THE NERVES TO ACCUSE ME OF TAMPERING WITH THE REFRIGERATORS BECAUSE NONE OF THEM WORKED!! CRAZY!! IT WAS 100 DEGREES OUTSIDE!! I WOULD'VE GAVE ANYTHING TO HAVE A COLD DRINK!!! PLZ DO NOT GO HERE!!!!!

SINCE A RECENT CHANGE IN STAFF THE RECENT ONES WERE VERY HELPFUL THERE IS NO SET TIME FOR DELIVERY JUST 3-9PM WHICH IS COOL AND THEY WILL ACCEPT SUGGESTIONS ON WHEN YOU'LL WANT YOUR ITEM(S) DELIVERED OVERALL VERY GREAT PLACE TO SHOP I WILL LOOK FORWARD TO AGAIN IN THE FUTURE.

Absolutely horrible. Please don't waste your time unless you have the availability to sit around and wait for them to drop your appliance off whenever they get ready and God forbid something happens you'll be waiting for them to come fix it too.

It is terrible I bought a dryer less than 30 days it start making a sound call them to look at it. It took almost a month and I am still waiting on them to fix it. You can not leave a message you can not get service. Every time you do get in contact with them I have to talk to maintenance person never hear back. I try to support the small business but they suck.

This place sucks stove leaking gas never ever will shop here again .....somebody needs to close him down with no ? Asked charging a arm and a leg for garbage they go get sued or they go kill somebody from leaking gas !!!!they about money and its sad they need to care about lives and keeping people coming back but I'm telling the world never trust or shop at neither location

Nu 2 u is shady, the BBB had given them an "F" on their rateing for all those complaints, I've had my experience with nu 2 u and it wasn't pleasant, went thru 4 drugs that didn't work, a washer also, didn't work, all I can say is take yo money sum where eles unless u got money to give away,they should be shut down, very shady busneiss practice!...don't go near that place..they will get u..

Well I did purchase a stove from them, and it was a pretty good one, i did not get this type of treatment,but i will weigh my pros and cons of you all reviews, and these reviews make me not want to purchase anything else from them.i guess i got blessed.

Terrible. very very terrible. I've been trying to get my appliance fixed for MONTHS! The "techs" have no idea what they are doing - they've come to my house 4 different times and every time they don't know what to do - they also give a window time of 5pm-9pm and more than once they've arrived after 10pm. Once even after 11pm! I told them no - I was in bed already. I've called and asked to speak to the manager SEVERAL TIMES. The manager never comes to the phone, they said they'll call you back (and don't) and they even have the nerve to ask you, the customer to call them back. Voicemail always full.... no callwaiting so the calls don't even go through all the time. The ONLY thing I can say positive about this company is that the girl who answers the phone isn't rude.... that all I can say. Terrible horrible business. I would NEVER EVER even THINK about an appliance from them again. Sending me an appliance that doesn't work and hassle me for several months about fixing it???? TRASH!!!! Run, don't do it, don't fall for it. This is one local business that we DON'T NEED TO SUPPORT!!!

They left my son nd I with no stove to cook on because the one they have me using been leaking gas since they gave it to me

Bad horrible people I hate them

Don't go here. This is a hole in the wall. My mom went in and purchased a refrigerator for me, that I was not aware of. It was the wrong color. I called the same day it was purchased to get a refund and was charged $47.85. The refrigerator was never picked up. I was told it was a restocking fee. I explained to the associate the refrigerator was only purchased a few hours before and their was nothing to restock. I asked to speak with the manger? I was told that there was no manager and that the owner needed to be call. I asked if I could talk with the owner myself? I was not able to. I was told that he had to be called on another phone. She store associate called me back and stated that he would still charge the restocking fee. He never called and spoke to me. I asked how would the remaining balance be refunded? I was told to come into the store after 5 pm. I asked why after 5 pm? The store associated stated that the owner would be in at that time to refund the money. I don't understand why the owner has to be present to do a refund. If the store associate call sell then she should be able to do a return. I'm upset that my mom will loose her money over this nonsense. I would have never purchased anything from here in the first place. My mom was only trying to help. This place is Shady.

Horrible, GHETTO, BOOTLEG, most unprofessional establishment ever. Only service Nu2YOU provides is lazy backwards stereotyped view of minority owned business' within the city. I would not recommend this business to anyone, Dare I say pay 10 times the price to rent to own your appliance as a better option then dealing with these irresponsible knuckleheads

The prices were resonable, the sales staff was helpful and friendly, the delivery team was on time, polite and careful, when one of the appliances developed a problem a technician was scheduled the next day at a time that was convienient for me after normal business hours. the was knowledgeable, personable and prepared to fix the problem with my unit. all in all they did a great job

n2u is horriable there were suppose to bring me my stove that my landlord purchased for my apartment they went 3 days saying they where gonna bring it and havent brought it yet

Changed my mind view on purchasing a used washer & dryer. It worked great! Quality stuff for quality prices, Sweet deal!