Henderson Place Apartments

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RENTER BEWARE:It's a shame I had to even put a "1" star for Henderson....They don't deserve that much! The management is horrible, changed twice and has had numerous on site managers come through and some were much much better than who they currently have running the show and she is SO ARROGANT! PROMISE AFTER PROMISE which always resulted in a big fat NOTHING! Several yrs in the same apartment, no upgrades on flooring nor offers for carpet cleaning (which was promised) was also promised Henderson was going to "paint" all apartments with a new tan color...we were promised a time frame when to expect...again NOTHING...we painted ourselves and since Henderson was supposed to be painting anyway they could paint it THEIR new color once we moved out....We moved out 3mths ago and still no return of deposit. The onsite manager promised on all calls she would contact SUNGATE to get our full refund and call us back or would put it in the mail and it would never arrive....NOW 3mths later she surprizes us with only getting 50$ out of the deposit back....saying they had to repaint (which again they were going to do themselves anyway) and saying we left the apartment a mess. LIE...we left it spotless! The only thing that was dirty was the carpet because its more than 4 years old and Henderson never came through with the shampoo as she promised they would. NO COURTESY'S WHATSOEVER!! Now 3 months later when challenging the site manager, she wants to show us some bogus pictures of a little trash thrown in a circle on the floor of milk cartons and silly stuff and say we left it....LIE! you can tell it was staged the way it was layed out. No pictures of the paint they say we supposedly got on the ceiling which was another lie and nothing to back that up...Henderson will keep your deposit and make up things to say they should keep it. I've read complaints about the owners...THEY NEVER CALL BACK EITHER....SUNGATE MANAGEMENT is not wonderful! The receptionist which is put in place to take all the hard hits tries to be friendly but she is just doing her job and saying what scripts they tell her to say. The two owners are constantly in meetings or out of town. Their numbers to reach them directly are never allowed to be given out. O and of course you have the on site henderson manager who thinks she is just GOD to that place who NEVER EVER CALLS BACK and tries to be a bully and intimidating. WHATS RIGHT IS RIGHT!!! So curious how you can lay yalls heads down at night and get a good nights sleep knowing your really not honest and you make others lose sleep because of your dishonesty! Manager treats the complex as her COMPOUND and she's the WARDEN....Im surprized she doesn't call curfew and lights out! I WOULD NEVER EVER RECOMMEND and say goodbye to any chance of deposit refund...they prop fake pictures. I notice messages on here by voices venting (within their right) of their experiences are challenged and bullied back by the manager who apparently doesn't have enough to do!! We will be reporting to BBB, HOUSING ASSOC. and making a review on anything available relating to and especially using WORD OF MOUTH