O Sake Asian Fusion & Sake Bar

Write a Review845-342-3208

CLOSED NOW - Opens at 11:00am

Loved this place when we first started going 6 months ago. Soon found that although the food is great most of the time the service and quality falls to pieces when they have parties larger than 6. We took my son their for his 16th birthday along with 10 year old daughter. Seated at 8:45 at the only table available due to large parties at tables, waited ages for food which didn't all come out together, the hibachi rice and brown rice, which you pay EXTRA for didn't come out at all. When it did the rest of the meal was cold and was sent back to be warmed. It came back and it was so hot it had clearly been nuked in the microwave. Add in that there is a small bar, down two steps adjoining the dining area and the language from some of the patrons would turn your hair grey. The manager did apologise but said we should have asked for different seating away from the bar! What!!!! They seated us, not our job to point out there were no other tables. She offered to move us, by then it was 10pm and I was in no mood to pick my meal up and move to finish it. Ridiculous. She offered to carry my food for me! Which part didn't she get? I don't want to move 3/4 of the way through service. Go tell the two guys at that bar to modify their language or leave! It's a restaurant not a gin mill. She then said "Well it is late" as if that excused the foul mouth of her bar guests! Sadly will not be going back as they obviously do not value their regular customers. Would NOT recommend taking young kids there because if you run into the same problems. It's clear that bar trade is far more important than diners and your kids will get a crash course in the F word. I would suggest to management that you put a notice on the door when you are "very busy" telling your diners to "be prepared to wait, get poor service, cold food and bad language"..."don't bring you kids in after 8pm" and did ! forget to mention "The restaurant is very BUSY!".