Mavis Discount Tire

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I too found that their "service advisor,," a fellow named Steve, to be dishonest. Steve either lied or was misinformed about the warranty on the tires I had previously purchased at Mavis (STS), although he didn't investigate before telling me the issue was not covered. He knowingly lied in the presence of, and complicit with, a manager about the specifications of the tires I had installed and the brand of the shocks and struts they installed. My attempts to inform the corporate office of his deceptiveness were unsuccessful, as no one bothered to call me back. They took over 5 hours to install tires, struts, and shocks. The struts were not adequately tightened and I had to have that done after having driven to
Florida. They are not trustworthy and customers should consider how much money and effort they want to expend trying to get truthful advice and accurate documentation.