Angel View Pet Cemetery & Crematory

Write a Review508-923-1908

CLOSED NOW - Opens at 8:00am

I work at a Veterinary hospital and this is our 3rd Crematorium we have dealt with. The prices are excellent, the service is prompt, friendly, respectful and professional. The returned cremains are handled with great care and returned in a lovely package.

I had my beloved dog cremated there yesterday Oct.13 2021 as private cremation.
While in there I decided to have her paw print done in the clay and have photos taken of her paw for an over priced piece of jewelry that they offer in there.
I was told that someone was going to come to the room where she was laying and would take her in the back to get the photos of her paws.
The guy that came into the room was not careful at all with my dogs body and was very rough handling her. If that was not upsetting enough, it got even worse when he brought her back. This guy was handling her like she was not a member of someone's family, but like a rag doll. Then I went to fix her head on the pillow and she had grass in and on her mouth.
What is wrong with that person? What did he do to her for her to have grass on and in her mouth? Did he just tossed her somewhere in grass and didn't even care where she landed? At that moment it was obvious to me that he had just placed her anywhere and that her face went into the ground at some point. They don't even have the decency of placing the dogs somewhere else other than the ground, like they are trash.That man should be ashamed of how he treats someone beloved pet.
That is unacceptable and very disrespectful not only to her body but to us as well. Complete disrespectful and disregarding.
When I went to complain about it, I was told that his name was Matt and that he is actually the manager of that facility.
In my opinion that person should not be working there if he is incapable of handling someone's dog with dignity and respect and he most definitely should not be running the place.
I also was given the wrong size of Urn. I picked a much nicer and bigger Urn and was given an Urn that was half of the size, except the charged me the same price as the bigger one.
I would NOT recommend Angel view to anyone that loves their pets as members of their family and would want their bodies to be treated with respect and dignity.

Perfect place to bring your furry little loved one someday. I couldn't have been more happy with the service I received here. The woman on the phone was so patient and generous with me when describing the services I could do to say goodbye to my dog at such a traumatic time. When I got there, they were so sweet. Even the guys who handled her during the cremation asked if I wanted the blankets that they used to put under her during the viewing, so she would be comfortable! I mean she was gone, it was just her shell, but they were SO sweet and you would never think that just by looking at them. I was truly overwhelmed by the gentle care and understanding that everyone had for me that day.