Sonnys Car Wash

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TODAY I HAD A VERY DIFFICULT DAY, I WAS LEASING A CAR AND THE OWNER ACCUSED ME OF CERTAIN THINGS WITH THE CAR, EXTRA MILLAGE AND NOT DOING AN OIL CHANGE. JOHN FOLKS AND JEFF VUKEK OF SIMONIZ HELPED ME OUT UNTIL THE PROBLEM WAS IDENTIFIED, WHICH WAS SO SIMPLE, THE CONSOLE SHOWED KILOMETERS AND THE OWNER REMEMBERED THE METER, ACCUSING ME OF PUTTING ABOUT 20,000 MILES IN TWO MONTHS (INSANE), WHICH WAS ACTUALLY 2,500 MILES TOTAL (NORMAL). JOHN ANSWERED ALL MY QUESTIONS AND WAS PATIENT AND HONEST. WITH WILLINGNESS TO HELP ME SOLVE THE PROBLEM HE SPENT APPROXIMATELY 3 HOURS OF HIS TIME, WHOM I KEPT INTERUPTING WHILE WORKING AFTER RETURNING ABOUT 4 TIMES BACK FOR MORE QUESTIONS. JEFF IDENTIFIED HOW MY SPECULATION OF MILES AND KILOMETERS HAD HAPPENED IN THE CAR AND OFFERED TO GIVE ME A FREE OIL CHANGE AND A CAR WASH. THANK YOU FOR YOUR EXCELLENT SERVICE AND DEDICATION TO EXCELLENCE!!!