We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
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Reviews

L
lsantamaria1

03/26/2010

Provided by YP.com
What Happened to Customer Service?

There is a one of the store managers at this store that is completely rude to customers. She is from Central America. She needs to spend her money of "Etiquette" classes. There was an issue with my husband who used his bank card to buy the amount of $5.24 of a value meal and the credit card machine froze and was not working. The girl at the counter asked my husband if he had cash and my husband advised that he did not. The girl took the bag out of my husbands hand and told him that he could not take the food until he pays even though they passed the card and the machine had broke at that very moment. My husband told them that he would go to the corner to get change from the bank and come back but he called me so I can check the bank and the I verified the charge went through. he went back to advise the Manager and she told him to stick the sandwich up his *ss and threw the $5.24 bag to my husband. This IS TOTALLY UNACCEPTABLE>>>>>>>>>>>>>>>>>>>The manager should have given the food to my husband since the machine broke, it was NOT my husbands fault.

What happened to customer service and the customer always being right?



Very upset customer......LUCY

More Business Info

Hours
Regular Hours
Mon - Sun:
Services/Products
DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
Payment method
amex, discover, master card, visa, cash
Price Range
$
Neighborhoods
Avacado Park, Coral Way, Western Miami, East Little Havana
Other Email

Categories
Fast Food Restaurants, Hamburgers & Hot Dogs, Restaurants, Take Out Restaurants
Other Information

Wi-Fi: Free

Attire: Casual

Drive Through: Yes

Good For Family: Yes

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: Yogurt, Burgers, American, Sandwiches, Fast Food, Hot Dogs, Healthy, Diner, Ice Cream, Cafe, Omelets

Takes Reservations: No

Outdoor Seating: Yes

Price Range : Below Average

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