Manhattan & Chicago Pizza

Write a Review786-581-9240

OPEN NOW - Closes at 10:00pm

Updated 7:30pm 7-25 7 days latter I finally got my refund.
In my professional opinion that If I did not write accurate yet negative reviews on every site, I could, that I still would not have been given a refund for The lack of services rendered!
Again in 40 plus years I have never experienced or heard of a restaurant not responding to these Accusations I made , with an apology or explanation. The lack of that shows the owners character and lack of concern for people bashing his service. He must think he can keep treating people like that with no loss of business to him .....]

The Pizza is ok. The service is terrible! They are understaffed! The staff is not trained to make decisions that could possibly turn a irate customer happy again. I will never go back, based on my treatment of my last two attempts to spend my money. And speaking of money, it's rare that a Pizza Delivery joint asks for cash before they take your order. It's 2018 not 1980!

The wBoss/owner has no idea on what it takes to last in the food business! Making an ok Pizza is not what it takes to stay in business for the long haul. Every other time, I have tried to call in a delivery order. I get put on hold and forgot about.
The few times I did get a chance to place an order
The orders were late and the pizza was cold. I live very close there store. Last night I ordered at 7:17pm, was laying down after a long airplane flight. I fell asleep awoke at 8:45 called after being continuously put on hold and finally got through I was told my pizza will be there by 9 o'clock. After 9 o'clock I began getting angry. I called back four times to cancel the order.
Each time I was put on hold....The second the phone was answered . To add to my frustration, I finally got through and after being told the pizza is five minutes away I said ( At this point I want my money spent on credit card refunded) I assumed the reply would be "ok we will still deliver your pizza " It is on its way and next time it will be better. "Instead I was told the pizza will be canceled ."That did not make sense since I had just been told it just around the block.???

7/23.. update still no credit, when I call there is a acting manager. They say they need to call manager to get my credit. Stay away!! If I can warn you. Update 7/25 still not refunded...