Diamond Cab Association

Write a Review305-545-7575

Just don't call this cab company. My building calls them every time somebody needs a taxi so I've used them quite a few times. ALWAYS late or don't show up. Twice they have tried to not start the meter and charge me exorbitant prices. They always say their credit card machine is broken even if you explicitly say you need to use credit when you reserve the cab.

This cab company was SO unprofessional. The dispatcher calls his customers and will yell/utilize foul language if they are 5 minutes late for pick up. The vehicles are unkept and raggedy. Save your dollars and cents and use another "more professional" company because this one is a waste of time.

THEY DESERVE A NEGATIVE FIVE STARS.



THEY DESERVE A NEGATIVE FIVE STARS. THIS IS THE WORST CAB EXPERIENCE EVER & I LIVED IN NYC FOR 8 YEARS! THESE PEOPLE SHOULD BE SHUTDOWN. The cab driver didn't start the meter and gave me attitude when I asked him to start it. I forgot my luggage and the cab drove off quickly. 1-2 minutes later I called the company and WAS told crazy excuses like they have no way of locating cabs, another random company could using their receipts and HUNG UP ON ME. I called the police, who showed up at the apparently SHADY establishments. On guy helped when the police came knocking, he said my desRciption perfectly matched a guy BUT didn't have his phone number? and should call the next day. THE NEXT DAY THE GUY TOLD ME TO CALL ANOTHER COMPANY, THEY ONLY HAD DRIVERS OF A DIFFERENT PROFILE AND HUNG UP ON ME AGAIN! CALLED BACK AND THE NEXT GUY ALSO TOLD ME IT'S NOT THEIR PROBLEM AND YELLED ONE OF THESE DRIVERS COULD KILL SOMEONE AND NO ONE WOULD KNOW. NEVER USE THIS SHADY PEOPLE!!!!!!!!

I WAS REALLY UPSET WHEN LAST TIME I CALL FOR THE SERVICE DISPETCHER HUNG UP ON ME I CALL SECOND TIME AND HI JUST TOLD ME TO NOT TO BODER TO CALL AGAIN IT JUST BAD JOKE.I STILL COULD NOT BELLIVE IT CAN HAPPEN.