BBQ Ribs Chicken Jerk Shack

Write a Review305-681-3536

OPEN NOW - Closes at 5:00am

I've gotten food from "the rib shack" several times, though the customer service has never been good today it was atrocious! The phone number listed 305-681-3536 was disconnected so I couldn't verify the availability of items before I drove down from 441 and 199th street. When I got there I was ignored for several minutes by the staff who were counting the registering. While I don't expect you to stop what you are doing to take my order a "miss give me one minute and I'll be right with you" would have been nice. The items I wanted weren't available on the menu. When I asked the first young lady for a working number after explaining to her that the number for the restaurant was disconnected she told me she didn't even know the number there. I asked could she find me a working number, a request she ignored. I then asked another employee who tersely responded she didn't know she guess they were working on the lines. I told her the message says disconnected...not out of service. She responded with some more rudeness when I realized they could keep their food and I and my $20 could go. I asked them to please cancel my order because I'd rather go home hungry than spend my money where it's not appreciated. I've patronized them several times in the past but probably won't bother anymore. Respect your customers not just their cash!