Bay State Disposal, Inc

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Beware of this company if anything goes wrong. Their driver failed to check the clearance of his truck. I specifically asked what i should move to make sure he had room. He told me to move my garbage cans but the furniture i had sitting outside to be thrown into the dumpster wasn't in his way. It turns out that it was indeed in his way and my basement window was broken because of it.

The driver assured me that the office would take care of it and that I should email them pictures of the window and tell them what happened. He said that he too would contact the office after his next delivery to let them know what happened. When I spoke to them that day they told me to get an estimate for the replacement window and email that to them.

So far so good. I thought that I was dealing with a professional company.

Once I had the estimate I called the office several times and was continuously told that someone would get back to me. Nobody ever called back. I would call again, they would tell me that i would get a call back, and no call ever came. This went on for two months until I finally had to order the window myself. Each time I asked for the name of their insurance company they refused to give it to me.

My home owner's insurance company advised me to pay the $500 deductible and they would file an insurance claim against Bay State. So far they have refused to disclose who their insurance company is.

I've used this company in the past and always had good experiences. For this particular time i would have given them four stars. The only thing that would have prevented a 5 star review was that I was told that the dumpster delivery would be done in the morning and it was late afternoon before they arrived.

You can tell a lot more about a company with how they handle things that go wrong. This is a company that should not be trusted.

I have used Bay State Disposal 3 times in the last year. They were reliable and had great pricing. I would highly recommend using them.

I have used Bay State Disposal many times over the last few years. They have great customer service and have always been reliable. They always have someone in the office to answer questions and their website is easy to navigate through for information. I would highly recommend using Bay State Disposal!

Beware of this company if anything goes wrong. Long story short, after the driver surveyed the site to make sure his truck had clearance my basement window was broken. The driver assured me that the office would take care of it. The office told me to send them pictures of the damage and an estimate for the cost of replacing the window. After submitting both to them they repeatedly told me that someone would call me back. Nobody ever called back. This went on for two months with several phone calls never returned. They refused to give me the name of their insurance company. I submitted a claim on my home owners insurance. They have tried contacting Bay State to obtain the name of their insurance company. Bay State refuses to call my insurance agents back or to give them the name of their insurance company. You can tell a lot more about a company with how they handle things that go wrong. This is a company that should not be trusted.

Hello. We hired Bay State Disposal to clean out my Mothers house after she passed away and they were so nice. I would use them again in the future. Thanks Bay State



Linda

I called bay state disposal for a 10 yd. dumpster and they were great. The driver was so nice. Best price around. Thanks Bay State

Bay State Disposal is a great company. They showed up on time and the price was great. Give them a call. The office help was great to deal with.

We needed help with a project for my grandfather. Bay State Disposal was right there. They showed up when they said they would. They were concerned with the safety of property as they brought in their equipment. They were neat, clean and friendly. Great to work with. Thanks Sean. The Newmans