Whataburger

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I walked into this location with my mom she ordered food and I ask for a cup of water the cashier stated it will be $1.50 for a cup of water any size. She stated her manager say it's too many people walk in and just want water and doesn't order food. It's sad that customers service is out of the window and it's all about money. I ask her can I filled my cup up it's in the car or will it still be $1.50 the manager mumble something under his breath never acknowledged me and one worker ask him for a kids cup is $1.50 he told her just get the cup. SMH

So not impressed ... i really don't like giving bad reviews but my experience here was that bad ... i was craving taquito's for breakfast one Saturday (nov 1st) morning I even left early for work just to detour though whataburger because it is not on my way ... so I get there a little after 7 am the drive thru had a 3 or 4 cars so I desided to just go in ... There are 2 people wiping down the drink area( lost in there own conversation) and a lady behind the register ... i make my way to the counter and say good morning to the lady at the register ... She just stares off in to the distance like I am not there ... i then ask her if I can get 2 sausage egg and cheese taquito's and a med. Sweet tea ... She looks at me and told me she is not clocked in ... i said oh ok sorry and just stand there figuring maybe one of the two at the drink area are the ones working there so I wait ... in the mean time 2 other people come in behind me and we are all standing there for 5 to 10 mins ... The girl behind the counter just puts her head down on the counter (to nap I guess) and the other 2 people just dissappear in the back some where .... finally a manager comes out and asks the napping girl what's up she tells him that no one clocked her in ... he then types on her computer and clocks her in( i guess ) ... The man behind me and I exchange a this is ridiculous look and I finally order my food at 7:21 ... While I wait I go get my tea and notice that the counter that takes 2 people ten mins to wipe down is still sticky and not all that clean ... The other customers order there food and are coming over and getting there drinks ... The man behind me ordered coffee and the coffee containers were empty he was trying to get someone's attention for a few mins when the manager came around the corner to fill what looks like his own glass with coffee ... The man tells him the containers are empty so the manager heads towards the drive thru window area ... 5 or so mins go by and still no coffee for him and no one ever paid him any mind with his empty cup ... my order comes out of the kitchen. Already in the bag the sleeping register girl opens the bag up checking the order asks if I want salsa I decline and take the bag ... Now running late to get to work I had out and I am on 635 by the time I reach in the bag and find one taquito... ugh really .... one taquito and my old tasting sweet tea all for the crazy price of $7.75 .... i waited Till Monday and called the corporate office off town east blvd. because I already saw the store managers at work there ... The woman that answers the phone was very nice and seemed genuinely concerned about there locations ... she did let me know that this wasn't one of her supervised locations but she would have Jeff (I think) call me back (the supervise over that location) he was to call me that day or Tuesday ... It had been a week and I have heard nothing ... so I Guess even corporate doesn't care about this location or the customers that come in to it ... good luck to u all enter at your own risk ...