Degree Air Conditioning & Heating

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Worst Experience!!! Horrible to deal with to get issues corrected DEGREE is Unprofessional & Rude-, DISHONEST & Deceptive- 8 Months later AC/Heat Still Does Not Work .Refused admit mistakes- I paid $260.0 for Two Independent ROC Licensed Contractors’ Inspections and the Better Business Bureau’s Air Conditioning Industry Advisory Committee (ACIAC), which has reached the following conclusion: Based on the information that was available, it was determined the business did fail to properly install the unit. Furthermore, Degree Air Conditioning & Heating caused additional damage to the drywall and paint, pull down attic ladder, and personal property. Degree REFUSES to Refund my Money $85000.00 and Pay for the Property Damages of $5400.00.First things first, I am Severely Visually Impaired and a Senior Citizen- I cannot see to read the written contracts so I had to rely on DEGREE’s Verbal Agreements. I had them read out loud the papers which they DID NOT READ correctly, Falsely informing me of what I was paying for and what I received! ** I had NO HEAT the coldest winter in Arizona ** Cannot Run AC since the Drip Pan is not installed correctly and can cause my ceiling to cave in from water damage. ** DEGREE is a PRICE GOUGER- Charged 600 Percent Mark-up on Parts. DID NOT Honor Advertised Senior and Cash Discounts – Did not give CONTRATED discount for Maintain ace Agreement PMA repairs and Did NOT perform Seasonal Tune-Up THIS PMA cost $500.00 for 3 years! Charged me $200.00 three for one $39.00 Thermostat!***False Advertisement - 30% off plus 6 months free financing- Evenings / Weekends – no extra charge-Zero %, same-as-cash financing- Senior & Military discount ** DEGREE refused to fix their errors: Improper installation not to code -Air Exchange in Attic Incorrectly Installed, Drain Pan not properly seated- Only One Drain – requires two drains-Values Installed Incorrectly, Thermostats Not Wired- Connected a 50 amp unit to a 22 AMP Fuse box- a FIRE HAZZARD –- Breeched Contract did not install parts they were paid for!.Plain and simple: BUYER BEWARE DO NOT USED DEGREE!

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