Fidelity National Title Insurance Company

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Stay away at all costs. I am a real estate investor and have to say this was the worst experience I have ever had with a title agency. Leanne Shufelt, "Branch Manager, Asst VP" has to be the most unprofessional employee I have come across in years. Not only did she not communicate with me an early closing, she sent the WRONG closing statement for me to sign with her Notary. I spoke to her days later over the phone and she did not tell me (or admit) that they had sent me the wrong statement, with a wrong amount. An hour later she made a wire transfer with a different amount (1,500 less) and when confronted she insisted she had all the right because she had a copy of my listing agreement. This is ILLEGAL. I spoke with my real estate lawyer and he confirmed that in Small Claims Court I would be entitled to the difference. She also pro-rated the taxes wrong on the closing statement. Upon pressing to have the errors fixed, Leanne completely disappeared, stopped taking calls and stopped answering emails. I have done dozens of closings (purchase and selling) and this is unprecedented. My broker said "Honestly I have never experienced this in the 18 years I've been in real estate. All I can do is apologize, it's embarrassing"