Manchester Moving and Storage

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CLOSED NOW - Opens at 9:00am

This company is the WORST I've ever imagined. Not only in movers. Any company I've dealt with in my LIFE.



I recently moved from Ohio to NYC (less than 500 miles). My contract clearly stated that I would get my things in 3-10 days. I received them 23 days later, with a one hour notice (they told me I would get 24 hrs notice), or else pay a $300 re-delivery fee.



Many things were broken beyond repair, a box of 4 bottles of wine is "mysteriously" missing, and the company? Completely out of touch, dosen't return phone calls or emails, and could not tell me where my things were for over 3 weeks. The emails I received were unprofessional and gramatically a mess. This is the exact email I received SEVENTEEN days after my things were picked up:



"the truck left I do not know when it will be in NY but I did put a sticky note on your folder about no saturday deliveries the driver had other stops in MD MA WV the driver will call you I am sorry that at this time I do not have better information for you"



Enough said.



The day I finally got my delivery, I was only then informed that they could only accept cash or a postal money order for the $540 balance. (it was 8pm, banks were closed so I had no choice but to visit 3 ATM machines with 2 different cards, in the rain, with the flu, to take out $540 in cash. Real safe).



No matter how good you think the price is or how nice you think they may be, do not even attempt to call them unless you want to be abused and stressed.

I could not thank Manchester more. I thought I was going to loose my mind for my job relocation leaving behind 20 years of Chicagians!! Miami is awesome, I appreciate the hard work and effort you men put into my move. I will spread the word as much as I can.

They wait until they load all of your stuff and then quote you an outrageous moving price that completely different from their original quote, Thelie about the cubic feet of your stuff. Do not use this company unless you like being cheated.