Topline Appliance

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Wish I was aware of this company's policy before dealing with them. Went to purchase a microwave. Measurements in hand, were told we didn't need them, all above-stove micros the same---WRONG!! So picked one out, they checked back room, none in stock, had to be ordered. BEWARE, NOW they consider it a SPECIAL ORDER which we were not aware and not informed. Two weeks later, installer came, moved our stove FIRST?? HELD UP A TEMPLET and said it wouldn't fit! Told us granite would have to be cut!! or plywood built up in back!! etc., so we asked for our money back. This is when we met the rudest, loudest, self-righteous owner, Chris, in all our seventysome years of living! He kept 25% restocking, install fee of $100. So he kept almost half our money and we have no microwave--we have nothing--but a BAD EXPERIENCE! Oh yes, we called GE Co., was given a model number they said would fit but he refused to order it because he knew it wouldn't fit our space!! and he was right because he was the owner!! Heard this one over and over! So now we have learned a valuable lesson--we will NEVER SHOP AT TOPLINE APPLIANCE AGAIN!! Home Depot and Lowes DO NOT have this policy like they told us! WRONG AGAIN!! Hoping to save someone else from having same experience!

I wish I could rate this company 100 stars! They were great! I normally buy only from big box stores but I heard Topline Appliance of Melbourne from a friend of a friend. Boy was she a life-savor! So I went to all the big box stores, they has an ok selection but their salespeople were just dumb and their prices were just ok. So I walked into Topline and I see this giant selection of appliances. I couldn't believe my eyes! How could a mom & pop store have such a huge selection? They have everything: new, scratch & dent, factory refurbished and reconditioned appliances. I don't buy used appliances but their selection was great! They probably had over 300 used pieces to choose from. So the salesperson approaches and I think to myself- here comes another dummy. Boy was I wrong, he was very knowledgeable and guided me to exactly what I wanted, not what the store wanted me to buy! I ended up buying a scratch & dent Samsung French Door Refrigerator, a scratch & dent LG convection glass top range, a new GE profile Dishwasher, a new LG microwave and a Factory Refurbished front load washer & dryer. I couldn't be happier! They had everything in stock. Everybody else had to order it and it would take a couple of weeks. They delivered & installed everything exactly when they said they would- those guys were great too. Best of all I saved over $3,000 shopping at Topline. Plus they gave me a free 50' flat screen T.V. for some promotion that they were running. Give them a shot you wont be disappointed.

i.e., A local favoI flip houses for a living and I have been buying appliances from Topline Appliance of Melbourne for years. I tried all the other guys but Topline was cheaper, more knowledgeable, extremely courteous, offered better service and always delivers and installs on time. I still check prices from time to time and Topline always beats everyone's prices. I buy complete stainless steel packages; a side by side refrigerator, glass top range, dishwasher and microwave. I let Topline deliver and install them every time. I have never had any problems. I will continue to buy from Topline Appliance of Melbourne fro a very long time. rite, or highly recommended because

I flip houses for a living and I have been buying appliances from Topline of Melbourne for years. I tried all the other guys but Topline was cheaper, more knowledgeable, extremely courteous, offered me better service and always delivered and installed on time. I still check prices from time to time and Topline always beats everybody's prices. I but the complete stainless steel package; a side by side refrigerator, glass top range, dishwasher and microwave. I let Topline deliver and install them every time. I have never had any problems. I will continue to buy from Topline of Melbourne for a very long time

I would give this business a negative rating if I could. The service tech cancelled my appointment because it was raining. He told me his truck broke down and told his boss that I broke down! LIAR! I did not know that at the time and rescheduled the service. GUESS what he used the same LIE! I know this because the service manager said there is nothing wrong with the truck I am sure he will be out. Then the tech NO SHOWED for the service. DON'T do business with them!!

Take my advice go else where. They tried charging me $25 for ohm testing my burner without telling me there was a charge. They said they would take off the charge for the part needed if I purchased it through them. Three weeks later I found they never ordered it. They gave me a bogus tracking number. I can't see how they are still in business.

I ordered the past myself and a day and a half later o had my part.

These people are insulting and rude after they get the sale. I bought several appliances from their store including a dishwasher. They didn't tell me that I needed to purchase a water line so the installer hooked the dishwasher to a cheap line. My dishwasher flooded a few weeks later and they refuse to put in a claim on their insurance, and called me a liar and insulted me. I am now out my deductible of $2500.

If I could give this company zero stars I would. I bought an entire kitchen of applances from them. Refrigerator, range, microwave, and dishwasher. Spent over 6000 dollars. They couldnt have been nicer while they were taking my money. I also paid an additional 275 dollars for delivery and install. The man they sent out to install refused to complete the install of the microwave because he said cabinets were in the way. I was also told that this installer would complete the installation of the refrigerator and range. He refused saying it was not his job. I called the store and was told I would have to pay another 50 dollars to have the installer come back out to complete the install of the range and refrigerator. Install of the microwave is still wrong as I can't open my microwave door more than a few inches. I'm going to have to call someone else to out to do the job properly. Remember I paid 325 for installation and delivery and its still not right! Owners could not have cared less. Wish I had gone to Lowes or Home Depot instead, Topline said they would beat their prices but after the install and delivery and aggravation I wound up paying more. Please do not purchase anything from this company! You will regret it.

Great family owned business! I could not have been happier I shopped all around and check prices. Topline had ALL other appliance stores prices beat and their sales staff were the most knowledgeable too. I could not have been any happier. I would recommend them to everyone.