Budget Car Rental Media operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers.
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Reviews

SB
Stacey B.

11/28/2017

Provided by YP.com

We reserved a 16' truck so we could take items from my parent's house to our house, 7 hours away. We drove out to PA and we had a rental scheduled to pick up at 8am. We waited with another customer until an employee showed up until 9:15am. The employee then informed us that our reservation had been canceled because there was no truck available. We scheduled our reservation 11 days prior to the date and 2 days before they sent us a reminder email for our reservation. The employee said they would have an "inventory specialist" call us between 15 minutes and 2 hours to try and find a solution and we never received a call. After waiting 2 hours we finally had to drive the 7 hours back home without our items. Horrible experience and now I have to schedule another trip, 7 hours each way, due to their error and incompetence. Unfortunately, I can't rate them less than one star.

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More Business Info

Hours
Regular Hours
Mon - Sat:
SunClosed
Brands
Enterprise
Payment method
amex, discover, master card, visa, company card, debit, diners club
Location
Promenade at Granite Run
AKA

Budget Car Rental

Categories
Car Rental, Moving Equipment Rental, Truck Rental
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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