Southern Oregon Orthopedics

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A few years ago I had a total knee replacement and me knee ended up worse than before surgery. My prosthesis is too large for me bone size and causes nerve impingement in my joint every time I bend my knee. I also believe he left a broken piece of scalpel blade in my joint. I will forever be in pain with every step I take. My surgeon, Dr. Steven Chamberlain treated me horribly with bulling, verbal abuse and sexual harassment. I reported this doctor's behavior to the management at S. O. Orthopedics that this surgeon has a substance abuse problem and inept and they blackballed me in an attempt to silence me. His colleagues are covering-up for him and protecting him and his abusive behavior. I also found errors on my billing statement on what procedures I had and what was billed to my insurance company. They use up-coding for insurance fraud.
Sadly, this is the state of our health care system. The focus is on profitability and not on patient-centered care and patient safety. Be an informed consumer/patient and do your background checks before going to any doctor or medical facility.

Dr Metwally is my ortho surgeon. I had my right hip replaced and 1 week into recovery my femur broke. So back into the hospital for a "redo". In November I will have my left hip done. I am very confident in Dr Metally and the staff. PA Steven Reeder is great has a great bedside manner. I have been very comfortable with this whole "adventure"

I was quite surprised I had heard that there were some good Drs here but I found out the hard way ,benguard no follow ups ,not one peep accept for his secretary put wrong date on my appt. card so I went to his office , 3 days after surgery and he pulled the stitches ,well not him a first time aide iguess and then said I was good to go , needless to say infection set in 3 timesbefore completely healed . he is very negligent dr dosent care about his patient

I'm having the surgery again with a more competent dr hopefully my arm /hand isn't to damaged

There admin staff is horrible. The three of us were in a motor vehicle accident. The business is ran sub par. We were told that we needed to see their surgeon(s) for a consultation. When weeks went by and we were not contacted from them for an appt, I called to ask what has the delay? I was sent back to the nurse practitioner (for a second time). This of course allowed them to bill the car insurance company for ANOTHER VISIT. Upon my arrival with the NP, she told me, "why are you here with me, you need to see a surgeon!?!" I explained that I voice the same thing to the office staff. The NP then checked her records, and said, "I see the problem..." "It shows here that you have an attorney?" I said, "yes, wouldn't you get one too if you were creamed by a drunk driver?" The NP said, " that's why no surgeon (from Southern Oregon Ortho) has called to schedule with you." "The surgeons don't like taking on patients with attorney's"....... NEXT, My wife is trying to get scheduled.... The car insurance company has authorized the visit (they made us get that and do the leg work....they were too lazy to do it themselves), Now we are ready to schedule.....WRONG!!!! They then said we need to get a "letter of protection" from our attorney. So WE got that (several days later) on our own as they requested. So lets FINALLY schedule.......WRONG AGAIN!!!! Now they say WE need to get prior authorization from our private health insurance company? I have had enough at this point.... NOW to make matters worse, they call me and say I can be seen from their surgeon (Dr. Bengard). With due diligence, I look him up on the web... he has only two (2) reviews. BOTH are 1 out of 5 stars. When I call back his assistant, tells me, "well he is a new doctor." So will let me see only ONE of their several surgeons, the Dr. that is new with TWO (2) negative reviews, and ZERO positive/neutral reviews?? I found a new surgeon whom is NOT associated with Southern Oregon Orthopedics, highly rated, and ready for this.... I called and scheduled an appointment, gave them my car insurance info, and they got authorization all by themselves like a reputable, and responsible medical provider should. Just my two cents.... do your research, and remember Southern Oregon Orthopedics doesn't hold the monopoly on Orthopedic medicine /surgery in the rouge valley. I will never go back there again, and urge EVERYONE to search around for other ortho providers. Then decide from there.

friendly staff that listened well to understand my concerns. I couldn't be happier.

A few years ago I had a total knee replacement and my knee ended up worse than before surgery. My surgeon, Dr. Steven Chamberlain placed a prosthesis that is too large for my bone size and causes nerve impingement with pain every time I bend my knee. Dr. Steven Chamberlain treated me horribly with bulling, verbal abuse and sexual harassment. When I reported this doctor's behavior to the management at S. O. Orthopedics that this surgeon has a substance abuse problem and inept, they blackballed me. His colleagues are covering up and protecting him and his abusive behavior. I also found errors on my billing statement on what procedures I had and what was billed to my insurance company. They use up-coding for insurance fraud. Sadly, this is the state of our health care system. The focus is on profitability and not on patient-centered care and patient safety. Be an informed consumer/patient and do your background checks before going to any doctor or medical facility.

A few years ago I had a total knee replacement and my knee ended up worse than before surgery. My surgeon, Dr. Steven Chamberlain placed a prosthesis that is too large for my bone size and causes nerve impingement with pain every time I bend my knee. Dr. Steven Chamberlain treated me horribly with bulling, verbal abuse and sexual harassment. When I reported this doctor's behavior to the management at S. O. Orthopedics that this surgeon has a substance abuse problem and inept, they blackballed me. His colleagues are covering up and protecting him and his abusive behavior. I also found errors on my billing statement on what procedures I had and what was billed to my insurance company. They use up-coding for insurance fraud. Sadly, this is the state of our health care system. The focus is on profitability and not on patient-centered care and patient safety. Be an informed consumer/patient and do your background checks before going to any doctor or medical facility.

Staff were very friendly.