Middleton Heating & Air, Inc.

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I hired Middleton to relocate the outside units on an addition I was the contractor. I hired them because the had recently installed the system for my client. I was impressed with all aspects the their work.

Middleton installed our entire HVAC system less about 1.5 years ago, and it broke over the last weekend. We have had the same technician sent to our house almost every day this week, and he has only broken it further. The a/c guy was completely wrong, left safety switches taped into an off position, cut the tape that sealed the system - so now it leaks, and left several grommets out so that now both cool air and condensation are leaking out of the system. We were sent an inexperienced, UNSAFE technician who left our a/c system in an ineffective, UNSAFE manner.



I called the company this morning and asked to speak with a supervisor. I was told that there was no supervisor available because the company's owner is out of town. Middleton offered to send out the same repair man who has broken our system all week long. I said send him if you want, but he'd better arrive with a supervisor. I was again told there wasn't one available. I wasn't even allowed to speak with a supervisor on the phone, and they refused to send one to my house until Monday.