Sears Appliance Repair
800 Sunrise Mall, Massapequa, NY 11758
Reviews
10/29/2021
Provided by YP.comWe contacted Sears to tune up our Snow Thrower. The price we were quoted was $139 +tax and a separate charge for parts. We supplied the spark plug and were charged for the oil. However, we were charged $169 +tax for the tuneup and were told it is a diagnostic fee. This is the second time Sears has pulled a bait and switch on us, the first time was a refrigerator repair, quoting one price and trying to charge a higher price after the service person showed up. The service person was over 1 1/2 hours late and while the job was completed satisfactorily the service was not satisfactory. Calls to Sears were frustrating, the customer service people just said that’s the cost and did not transfer the call to a supervisor, even after many requests. Do not use Sears Repair unless you want to be taken advantage of.
More Business Info
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
Primary Phone: 516-272-4486
Phone: 516-799-5049
- Payment method
- financing available, all major credit cards, debit, cash
- Neighborhood
- East Massapequa
- Other Link
https://www.searshomeservices.com/locations/appliance-repair/ny-massapequa/800-sunrise-mall
- Categories
- Major Appliance Parts, Appliance Installation, Lawn Mowers-Sharpening & Repairing, Major Appliance Refinishing & Repair, Major Appliances