Adult & Pediatric Dermatology

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I had an appointment to see Barbara Bradley to have a mole removed. Both barbara and her assistant Ashley were extremely professional and immediately put my anxious mind at ease with their comforting and gentle approach. They were both very patient, understanding and described everything they were doing, which I very much appreciated! I definitely recommend seeing them, as my procedure was both quick and painless.

Tremendously disappointing experience. Was taken 20+ minutes after my scheduled appointment time. After finally entering the room to see me, Barbara Bradley lacked even the most basic elements of professionalism. She rushed through her examination and diagnosis of my condition. She was literally leaving the room while I was thinking of questions to ask her. Even the receptionist workers were unfriendly and uninterested. I strongly recommend going to other dermatology practices.

I received a referral for this office due to the skin on my face getting dry in the winter. I received a prescription for a good product for that. The disappointing part was that I paid about $450 for it after checking worst case insurance scenario prices with the office for that, as well as for the removal and testing of a "slightly irregular" mole, and being misled. They provided me with a worst case scenario price of about $300, but I wound up having to pay about $450. I called in to ask for some relief on this, and the representative was pleasant enough but clearly was set from the start to just repeat their procedures and not attempt to do anything for me. She told me that they give deductible relief to patients with financial difficulties (at their own discretion and not through a state or insurance program), but they won't provide adjustments for a patient who was dissatisfied with their professionalism. She also told me that the prices that they quoted me were selective discounts that they give out. I don't know why they would have assumed I'd get the discount. The office really shouldn't be releasing prices if they aren't going to be accurate (The representative told me she would note this. It didn't sound like a note that would be considered.). Also, in my opinion, the "skin check" that they require for everyone, and the "slightly irregular mole" diagnosis are a hustle. I know that insurance companies are often scam artists in their claim handling, but I believe that this situation was due to the office following similar money making strategies. I'd be very careful if you choose to use this office.