De Boscq Jewelry

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UPDATE: My pocket watch was repaired by a fabulous watchmaker at another local jeweler. I paid $81.75 and I was given a 1 year warranty. The watch runs great. I dont believe the Deboscq team ever repaired my watch properly and it cost me $500.00 with no warranty attached. The last review I posted was a good one, but things have changed. I purchased a superb antique pocket watch from these folks at a great price. The second time I went to set the time on this watch it broke. The owner and I had a falling out, because I was not notified that his watch maker would not work on my watch so he sent it to be repaired elsewhere. I would have never approve that, because it creates a middle man. There was also another dynamic that could have been much better. These folks do know a lot about jewelry and jewelry repair. I was ordered and not asked to come and pick up my watch after it was repaired. The woman up front called me and said "I NEED you to come and pick up your watch" How about "Could you come by and pick up your watch?" I picked up the watch and the bill was a little over $500. They offered to wave the $500. The Christian part of me said "no" so I paid them $500. When we had the falling out I asked for the watch back, so I could take it elsewhere. The owner said it was disassembled. I still wanted it back. He then had it repaired without my approval. Well when I initially purchased the watch I was told it would not be warrantied, because it was an antique. When I volunteered to pay for the non- approved repair I was also told that the work would not be warrantied. I was also told by the woman up front that repair for these type of watches is a $500 minimum. Well I got the watch back and again the second time I went to set the time the watch broke. Same problem. I left a message on their voicemail that the watch was again broken. They never returned my call or left a message. I then took the watch to another watchmaker. He looked at it and he saw the problem. I have been given an estimate of $79 to repair. He told me that antique watches should be warrantied when purchased and when repaired. His team will warranty my watch for a year after it is repaired. We see some DEFINITE issues here. This has cost me a lot of money and the watch still does not work

I recently sold several pieces of estate jewelry there after getting several appraisals and they absolutely were the most knowledgeable concerning the gemstones and worth of each piece. I will definitely be a regular costumer there not only for the professional way I was treated in this process, but for the beautiful one of a kind jewelry that they sell. It is great to be treated with such personal attention and not just another costumer.