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Provided by
Dryer repair

Called 1st Call Appliance based on the two reviews that were posted. Although the repairman was very pleasant, professional and seemed to be knowledgable, he improperly diagnosed our dryer problem. The repairman said we had a bad motor. Without the motor running he could not tell if the computer board was also bad. When he left, my husband took the motor to the local appliance parts store to have the motor bench tested. The motor was fine. The appliance parts store was surprised that the repairman would not have done the simple bench test. The problem with our dryer was not the motor but the computer board. Had we listened to the repairman we would have spent money to replace the motor for no reason and still not had a dryer that worked. My husband ordered a new computer board from ebay installed it and our dryer works fine now.

claimed iconBusiness Response06/15/2010

Had you listened to my advice the repair would have been completed by the repairman. I told your husband that the board was bad. When I got to your house the appliance was taken apart and I was told that sparks were flying because the dryer had not been unplugged prior to removing the control unit. He then asked me if the motor was good for which I replied The contol is bad and no power is getting to the motor so i can not test. I apologize about the misunderstanding.

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Provided by
Good work, Quick response

I called the "factory authorized" repair service, and sears and couldn't get an appaointment for a week. !st call was there in 24 hours and fixed my defrosting refrigerator freezer and at a very reasonable price. The others said they would give me an estimate and it may be another week to have the right part. Call 1st call first!!



Provided by
Thank You!

Excellent work, Good communication and a fair price. Thanks for your service Josh!

More Business Info

"Our goal is to provide service so great, you'll talk about it!"

Regular Hours
Mon - Fri:
  • Oven Repair, Refrigerator Repair, Washer & Dryer Repair
Payment method
discover, visa, mastercard, amex
Major Appliance Refinishing & Repair, Range & Oven Repair, Refrigerators & Freezers-Repair & Service, Washers & Dryers Service & Repair
Other Information

Services: Oven Repair, Refrigerator Repair, Washer & Dryer Repair

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