Elr Restoration Inc

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CLOSED NOW - Opens at 9:00am

After a two month process, a dumpster was deposited in our driveway on Tue and the was to be done Wed & Thu. No one came and no one called on Wed. I had to call them to find out why. I was promised the work would begin on Thu. By late afternoon Wed no one had come and no one had called. I called again, this time to the main office. The person I talked with had no idea that our job wasn't being done or why. He promised to look into it and get back with me. After 90 min with no call, I called again. I was promised a crew would come Fri morning. On Fri two supervisors showed up at 7:30 am, but they quickly realized that they didn't have a ladder long enough to get to the roof of our two-story house. They promised they would send a crew with the right ladder on Monday morning. The process, thus far, has been frustrating, stressful, and wearying. ELR is poorly run and their communication both with me and with each other has been disappointingly poor. I will update further when the work is finally done.