Jet's Pizza

Write a Review615-448-6276

CLOSED NOW - Opens at 11:00am

Called initially after waiting 50 minutes, and associate wasn't aware of my order. I let them know what i ordered, to which a manager was brought it because it was't showing in the system. Rachel (manager) told me it was in the car and should be there shortly. I waited 20 more minutes, called back, and Rachel told me the driver just left with my pizza, and said I had only waited 45 minutes, telling me I was wrong. Rachel was very rude and short. I spoke with her at 8:28pm, and now I'm waiting on my pizza so I can give an update on the quality. Approximately 8:42 i called the store and spoke with Cindy, who put me on hold until 8:47, then told me the order's been cancelled. I asked to speak with Rachel, who was unavailable. I was not given an explanation, a sorry, or any kinda of gesture for apology. This customer service is awful. I will also be calling the store manager tomorrow.